Store Manager In Rocky Mount Nc

Dollar General•Rocky Mount, NC

17h•Onsite

About The Position

The Store Manager is responsible for managing store employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees store operations, employee performance and development, inventory and merchandise presentation, customer service, cash and facility controls, safety, and compliance with company policies and legal requirements. The manager ensures the store is staffed and operates effectively, including personally opening it at least twice per week and closing it at least twice per week. The role involves reviewing operating statements and inventory, managing expenses and shrink, maintaining accurate records and inventory, and ensuring a clean, organized, safe, and secure environment. Regular driving using personal transportation is required for bank deposits and occasional meetings or visits to other Dollar General stores. The work takes place in a fast-paced environment with moderate noise and occasional exposure to outside weather conditions. Physical duties include frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. The position requires regularly lifting up to 40 pounds and occasionally lifting up to 55 pounds, as well as occasional ladder climbing.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit-control procedures.
Ability to perform IBM cash register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety-control policies and practices, including deposits, store keys, and the SAFE program.
Strong organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.
Ability to frequently walk and stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally; occasional ladder climbing is required.
Regularly drive and provide own transportation for bank deposits and occasional meetings or store visits.

Nice To Haves

Bilingual Spanish-speaking ability may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of retail management experience is preferred.

Responsibilities

Recruit, select, hire, train, and retain qualified employees in accordance with labor laws and company policies; ensure appropriate store staffing.
Conduct performance evaluations, identify employee performance gaps, provide counseling or solutions, and make recommendations about pay rates and advancement, up to and including termination.
Communicate performance, conduct, and safety expectations; coordinate meetings and events that promote safety, security, and policy compliance.
Ensure the store is properly opened and closed each day, personally opening at least twice and closing at least twice per week.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and replenishment or cycle counts weekly.
Oversee the staging, stocking, and storage of merchandise according to company processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure store and ensure the store has the tools needed to perform required tasks.
Follow and enforce company policies and procedures, including those in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Complete paperwork and documentation according to guidelines and deadlines.
Drive using personal transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.