Store Manager - North Orange County, CA
About The Position
7 Leaves Café is a gathering place built on connection, culture, and craft, with over 40 locations across the Southwest. Our mission is to enrich the human experience through thoughtfully crafted beverages and a warm, welcoming environment. We are entering an exciting chapter of expansion and are looking for leaders to shape our culture, nurture future leaders, and influence guest experience. The Store Manager oversees all aspects of store performance, including people leadership, operations, guest experience, and financial results. This role requires a hands-on leader who is comfortable making decisions, coaching in real time, and holding themselves and others accountable. Success means consistently delivering excellent customer experiences, maintaining operational standards, developing high-performing teams, and partnering with District Managers to achieve business goals.
Requirements
- At least 1 year of customer service or retail management experience.
- Must be able to work at any location in assigned district or county.
- Excellent communication, problem-solving, interpersonal, and organizational skills.
- Strong leadership skills and ability to use them to coach and develop team members.
- Strong team well-being and sales-focused mindset.
- Eager to learn and build on constructive feedback.
- Able to manage store operations independently and effectively in a fast-paced environment.
- Able to manage multiple situations simultaneously and ensure that established service levels are achieved at all times.
- Possess the ability to deliver constructive feedback and guide conflict resolution.
- Able to develop and grow future leaders for the organization.
- Prolonged periods of standing, stooping, and walking.
- Must be able to regularly lift at least 45 lbs.
Responsibilities
- Create an enjoyable and welcoming experience for every customer through management of store's operations, staffing, customer satisfaction, product quality, financial performance and team development.
- Increase profitability through staffing, operations, etc.
- Regularly review the store environment and key business indicators to identify obstacles, concerns, and opportunities for improvements; create action plans to drive success.
- Nurture and coach team members for personal and professional growth, setting and monitoring personal goals, holding team members accountable, and maintaining a "customer comes first" attitude.
- Provide team members with training and guidance to maintain the standards of 7 Leaves Cafe.
- Drive sales, increase efficiency, and provide problem-solving skills to maintain store operations (customer satisfaction, product quality, safety, security, compliance, etc.).
- Inspire and encourage a team of dedicated and goal-driven individuals to create a positive impact in their community.
- Collaborate with District Managers to make effective decisions and achieve results that grow the business and customer base.
- Perform other duties as assigned.
Benefits
- Team Member Discounts
- Medical, dental, and vision plans available for eligible team members
- Hands-on training, mentorship, and professional growth pathways
- A supportive, creative culture that values authenticity, collaboration, and fun
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
