Store Manager - CHEF'STORE

US Foods•Seattle, WA

3d•$81,000 - $135,000•Onsite

About The Position

CHEF’STORE® is a destination for restaurant shopping, serving both professional chefs and home chefs. It offers wholesale prices on a variety of food items, restaurant equipment, and supplies in a clutter-free environment with superior customer service. The Store Manager is the primary contact for Cash and Carry customers, responsible for the total operations of the store, including financial performance, merchandising, expense control, sales and profitability goals, and employee development. The role also involves ensuring adherence to loss prevention procedures and performing Manager-on-duty functions.

Requirements

Bachelor's Degree or equivalent work experience required.
Minimum of five (5) years experience in a retail work environment required.
Must have at least three (3) years of management/supervisory experience.
Must possess strong planning and solid organizational skills.
Must exhibit the strong desire and ability to deliver superior customer service, and build professional relationships with the client base, maintaining a strong, consistent customer focus.
Must possess the ability to think quickly and critically, make good, solid business decisions; demonstrate good common sense; and have the ability to think logically.
Must maintain excellent leadership skills, be highly motivated and self-driven, and possess solid communication and conversational skills and negotiation skills.
Must maintain the adaptability and the willingness to assist in accomplishing the job every day, ensuring that everything necessary is completed to offer the customer fast, easy and efficient, and professional service.
Must maintain strong business awareness and an ability to review and interpret financial data.
Must have the ability to work a flexible schedule that may include early mornings, late evenings, holidays and/or weekends.
Must possess and exhibit competency and proficiency with computer applications and Microsoft programs.

Nice To Haves

A degree in Business Management, Supply Chain/Wholesale Management, or Accounting / Finance strongly preferred.

Responsibilities

Provide a store culture that focuses on initiating and supporting outside sales calls and creating a strong, superior service culture within the store.
Manage the monthly Profit and Loss (P&L) and assist in the Annual Operating Plan (AOP) budgeting process; maintain budgeted sales and profits, focusing on increasing sales, managing shrinkage, and supporting area Territory Managers.
Implement and supervise strict controls regarding inventory standard operating procedures (SOPs), cash, checks, credit, and other critical aspects of the business, ensuring staff compliance with company policies and procedures.
Ensure the facility is well maintained and is a safe environment for staff and customers.
Monitor the auto replenishment function of the Point of Sale (POS) to ensure correct products and quantities are delivered timely, providing feedback to the IT team on POS and cash management systems.
Determine marketing strategy and devise marketing plans and effective store strategies to improve sales; initiate and execute marketing events and programs.
Actively advertise, recruit, interview, select, hire, orient, train, develop, and retain staff members in coordination with the Company's HR department.
Continuously monitor staff performance, conduct employee evaluations, and follow through on recommendations, training, and disciplinary actions, including terminations, in consultation with HR.
Supervise and provide store management and floor staff with day-to-day direction, including scheduling, outlining store goals, and communicating sales and shrinkage targets.
Implement, provide, and monitor training programs to increase employee knowledge, productivity, accuracy, sales, profits, morale, and motivation.
Communicate with store staff about merchandising and marketing programs and oversee their execution and follow-up reporting.
Adhere to, communicate, support, and enforce all company policies, processes, and procedures.
Ensure the facility is well maintained and is a safe environment for staff and customers.
Perform other duties and responsibilities as assigned or required.