Store Manager

Harbor Freight•Manitowoc, WI

15h

About The Position

Store Managers lead teams to maximize the financial output of their stores by optimizing talent, operational execution, and the customer experience. They act with urgency, are driven to achieve results, and build high-performance teams that execute with excellence. The anticipated salary range is $61,450–$76,800, depending on location, knowledge, skills, education, and experience. The role is also eligible for a quarterly bonus. Store Managers drive sales to exceed financial goals, manage payroll and expenses, foster a results-driven environment, and execute special events. They oversee operational execution by prioritizing workload, validating standard operating procedure execution, ensuring compliance with company policies, and serving as a subject matter expert in operational processes. They optimize talent by acquiring, training, developing, and managing the performance of team members, and by staffing and scheduling effectively. They support a positive customer experience by maintaining a friendly environment, ensuring items are in stock and correctly priced, and keeping the store neat, clean, and organized. Success in the role involves driving results using data and action plans; building high-performance teams through hiring, training, coaching, feedback, and development; solving problems with a goal-oriented approach; assigning responsibilities and measuring work; demonstrating managerial courage through timely, direct feedback and action; and maintaining customer focus through respectful, effective communication with customers and associates.

Requirements

Ability to drive results and translate goals into action plans using data.
Ability to acquire and retain talent, train and coach associates, provide feedback, and develop teams.
Problem-solving skills and the ability to stay focused on goals when facing challenges.
Ability to assign responsibility, set clear and measurable objectives, and monitor work and results.
Managerial courage, including willingness to take action and provide direct feedback.
Customer focus and effective, respectful communication with customers and associates.

Responsibilities

Drive sales to exceed financial goals.
Manage payroll and control expenses.
Foster a results-driven store environment.
Successfully execute special events.
Prioritize workload and validate execution of standard operating procedures.
Ensure compliance with company policies and serve as a subject matter expert in operational processes.
Acquire high-quality talent; train and develop associates; manage performance; and staff and schedule effectively.
Create a team atmosphere and develop the team for growth.
Ensure a friendly customer environment and that items are in stock and priced correctly.
Maintain a neat, clean, and organized store.
Use data to set priorities, translate goals into action plans, and monitor results.
Clearly assign responsibilities and decisions, set measurable objectives, and provide effective feedback.
Provide timely, direct, complete, and actionable positive and corrective feedback.
Build relationships with customers and associates through respectful and effective communication, and teach how operational execution affects the customer experience.

Benefits

Quarterly bonus eligibility
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
401(k) plan for eligible associates
Paid time off up to 200 hours per year, inclusive of PTO, floating holidays, and paid holidays
Paid sick time up to 80 hours per year, unless otherwise required by law
Respectful schedules during operating hours of 6 a.m. to 10 p.m.