LA Flagship Store Manager - Ethical Fashion

Wolf & Badger•West Hollywood, CA

4d•Onsite

About The Position

Wolf & Badger is seeking an experienced Store Manager to lead their flagship location in Los Angeles. This role is crucial in embodying the company's mission and values, acting as a brand ambassador, and ensuring a world-class in-store experience. The Store Manager will collaborate with marketing and brand partnership teams to execute events and activations, manage and develop the retail team, and oversee daily store operations. This position requires a strong understanding of retail excellence, community engagement, and operational leadership to support the growth of Wolf & Badger's presence in the California market. The company is a rapidly growing, Certified B Corporation focused on ethical fashion and sustainability.

Requirements

Significant management experience within a store, events space, showroom, or similar environment (3+ years).
Commercial acumen and experience driving initiatives to increase footfall, brand visibility, and reputation.
Experienced people manager with the ability to motivate, coach, and drive high standards of performance.
Experience working on the shop floor with a strong understanding of retail operations.
Experience supporting events and participating in social media content creation.
Proven ability to lead and develop teams, including hiring and training.
Passionate about fashion, sustainability, and independent design.
Confident in leading by example, engaging with customers, and building relationships in a community-driven environment.
Highly organized, proactive, and adaptable, with a hands-on approach.
Interest in working within a fast-paced, entrepreneurial, and growing international business.
Solid retail technology skills and curiosity to analyze KPIs.
Strong stakeholder management skills.

Nice To Haves

Flexibility to work varied hours, including weekends and occasional evenings for events or activations.

Responsibilities

Personify Wolf & Badger's mission and values, acting as a brand ambassador and ensuring the team delivers a world-class in-store experience.
Collaborate with marketing and brand partnership teams to support in-store events and activations.
Recruit, train, and develop retail team members, oversee scheduling, manage annual leave, and support team incentives.
Contribute to social media content creation in collaboration with marketing, press, and influencer teams.
Support the execution of marketing and partnership activities, ensuring alignment with budgets and priorities.
Take ownership of the day-to-day performance of the store, tracking sales targets, driving KPI performance, and motivating the team.
Build strong relationships with in-store brands to ensure the team has detailed product knowledge.
Provide ongoing coaching to the team on customer experience and operational best practices.
Oversee stock management, delivery processes, inventory accuracy, and back-of-house organization.
Maintain exceptional visual merchandising standards.

Benefits

$80k-$82k per annum depending on experience plus a generous uncapped commission scheme!
Generous health insurance contribution with a choice of plans
Significant vacation/PTO allotment and paid safety/sick leave
Paid volunteering leave, pet-ernity leave and heartbreak leave
Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
Subscription to yulife health and wellbeing app
401k with employer match
Creative work environment at our vibrant store in West Hollywood
Staff discount online and in-store across Wolf & Badger
Work in a positive organisation for people and planet. We are a certified B Corp!