Store Manager In Austin Tx

Dollar General•Austin, TX

19h

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role ensures the store is properly staffed, opened and closed, and operated in accordance with company policies, procedures, and applicable labor laws. The manager oversees employee recruitment, selection, training, performance evaluation, development, and retention; monitors operating statements and inventory; supports merchandise presentation and replenishment; maintains accurate inventory and financial controls; and leads customer service, safety, security, and store organization. The position also involves completing required paperwork, ensuring employees follow company policies, and maintaining the tools and equipment needed for store operations.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash-handling procedures, cashier accountability, and deposit control.
Ability to perform IBM cash-register functions and generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills and the ability to interact tactfully and directly with staff.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Good organization skills and attention to detail.
Ability to solve problems and handle situations with limited standardization.
Ability to align motives, values, and beliefs with Dollar General values, support employee ownership and development, and foster cooperation and collaboration.
Ability to demonstrate responsiveness and sensitivity to customer needs and apply basic retail principles.
High school diploma or equivalent strongly preferred.
One year of retail management experience preferred.
Frequent walking and standing, bending, stooping, and kneeling; frequent handling of merchandise and equipment.
Ability to lift up to 40 pounds frequently and up to 55 pounds occasionally, and to climb a ladder occasionally.
Regularly drive or provide personal transportation for bank deposits and occasional work-related travel.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.
Spanish bilingual ability may be preferred at certain store locations.

Responsibilities

Recruit, select, train, evaluate, develop, and retain qualified employees in compliance with federal and state labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day; personally open at least twice a week and close at least twice a week.
Identify employee performance gaps, provide appropriate solutions or counseling, and make recommendations regarding pay rates and advancement; address conduct issues up to and including termination.
Communicate performance, conduct, and safety expectations and coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify sales, profitability, inventory-turn, expense-control, shrink, and error trends.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise presentation follows established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service.
Maintain a clean, organized, safe, and secure working and shopping environment.
Ensure the store has the tools needed to perform required tasks.
Follow company operating procedures, handbook guidance, and communications, and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Make bank deposits using personal transportation and occasionally travel to management meetings or other Dollar General stores.