Toys"R"Us Store Manager

Go! StoresRochester, NY
Onsite

About The Position

Toys“R”Us is BACK – and we’re HIRING! Bring the FUN and lead the way as Store Manager at our brand-new location at Eastview Mall, Rochester, NY. Toys“R”Us is a global brand with 70+ years of bringing joy and play to kids of all ages. We’re not just a toy store anymore—we’re reimagining what retail can be with interactive, immersive experiences that go way beyond the aisle. And we’re looking for passionate, people-loving leaders to help bring this new vision to life! This is more than just a job- it’s a chance to be part of a beloved brand that’s all about play, imagination, and creating unforgettable experience for kids of all ages. Plus, yes… you get to be a Toys “R” Us Kid Again! You will be building a team, that will create memorable customer experiences, and be the face of fun. You’ll drive results, develop your team, and work closely with our Home Office to make magic happen in-store.

Requirements

  • 2+ years in retail, hospitality, events, or education leadership
  • A hands-on, solutions-focused leader with great energy and a love for play
  • Sales-minded and customer-obsessed with an eye for presentation
  • Strong communicator with coaching and development skills
  • Able to work a flexible schedule (nights, weekends, holidays)
  • Detail-oriented and comfortable with store systems and POS platforms

Nice To Haves

  • Retail or event management experience
  • Background in education or training
  • Knowledge of merchandising, loss prevention, or store operations

Responsibilities

  • Create a fun, welcoming, high-energy store atmosphere
  • Coach and lead your team to deliver top-tier customer service
  • Drive sales and hit store targets by analyzing KPIs and setting smart goals
  • Plan and execute events that turn shopping into an experience
  • Partner with visual merchandisers to keep the store looking great
  • Hire, train, and grow a passionate and performance-focused team
  • Share feedback, insights, and wins with the Home Office
  • Keep operations running smoothly and safely every day

Benefits

  • Medical, Dental, Vison, Life Insurance, Short-Term & Long-Term Disability
  • Employee Assistance Program (EAP)
  • A generous employee discount to our retail stores
  • Bonus opportunities
  • Strong 401K Match
  • Generous PTO program
  • Birthday Day Off
  • Great working environment and team
  • Family friendly atmosphere
  • Good place to work and plan your career
  • Plus other benefits and perks
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