Toys"R"Us Store Manager

Go! Retail Group • Rochester, NY

8h • Onsite

About The Position

Toys“R”Us is BACK – and we’re HIRING! Bring the FUN and lead the way as Store Manager at our brand-new location at Eastview Mall, Rochester, NY. Toys“R”Us is a global brand with 70+ years of bringing joy and play to kids of all ages. We’re not just a toy store anymore—we’re reimagining what retail can be with interactive, immersive experiences that go way beyond the aisle. And we’re looking for passionate, people-loving leaders to help bring this new vision to life! This is more than just a job- it’s a chance to be part of a beloved brand that’s all about play, imagination, and creating unforgettable experience for kids of all ages. Plus, yes… you get to be a Toys “R” Us Kid Again! You will be building a team, that will create memorable customer experiences, and be the face of fun. You’ll drive results, develop your team, and work closely with our Home Office to make magic happen in-store.

Requirements

• 2+ years in retail, hospitality, events, or education leadership
• A hands-on, solutions-focused leader with great energy and a love for play
• Sales-minded and customer-obsessed with an eye for presentation
• Strong communicator with coaching and development skills
• Able to work a flexible schedule (nights, weekends, holidays)
• Detail-oriented and comfortable with store systems and POS platforms
• The employee must occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision and peripheral vision.
• The employee is regularly required to talk and hear.
• The employee is frequently required to use hands to finger, handle, or feel.
• The employee is required to stand; walk; reach with hands and arms.
• Color Perception (Red, Green, Amber)
• Seeing
• Clear Speech
• Touching
• Hearing/Listening
• Finger
• Hand
• Dexterity
• Climbing
• Pushing/Pulling
• Lifting (up to 30 pounds)
• Carrying (up to 30 pounds)
• Ability to move distances within and between locations/offices
• Standing for long periods of time
• Reading-Simple
• Reading- Complex
• Writing- Complex
• Writing-Simple
• Basic Math Skills
• Analysis/Comprehension
• Judgment/Decision Making
• Clerical

Nice To Haves

• Retail or event management experience
• Background in education or training
• Knowledge of merchandising, loss prevention, or store operations

Responsibilities

• Create a fun, welcoming, high-energy store atmosphere
• Coach and lead your team to deliver top-tier customer service
• Drive sales and hit store targets by analyzing KPIs and setting smart goals
• Plan and execute events that turn shopping into an experience
• Partner with visual merchandisers to keep the store looking great
• Hire, train, and grow a passionate and performance-focused team
• Share feedback, insights, and wins with the Home Office
• Keep operations running smoothly and safely every day

Benefits

• Medical, Dental, Vision, Life Insurance, Short-Term & Long-Term Disability
• Employee Assistance Program (EAP)
• A generous employee discount to our retail stores
• Bonus opportunities
• Strong 401K Match
• Generous PTO program
• Birthday Day Off
• Great working environment and team
• Family friendly atmosphere
• Good place to work and plan your career
• Plus other benefits and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed