Store Manager
About The Position
The Store Manager oversees all aspects of store operations to drive sales, control expenses, and minimize shrink and damages. The role includes responsibility for merchandise presentation, the backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving. The Store Manager recruits, trains, develops, and manages a large team of Associates and Assistant Managers, serving as a role model and providing individualized development to prepare Assistant Store Managers for promotion. The position develops plans to increase sales, advises the District Manager on merchandise mix, inventory levels, and customer demographics, and provides competitive insights. It also prioritizes loss prevention and compliance, reviews reports, conducts walkthroughs and audits, and leads program meetings. The Store Manager maintains strong customer service and merchandise presentation standards and communicates action plans for store initiatives.
Requirements
- At least 3–5 years of retail experience as a Store or District Manager in a dynamic, high-volume environment.
- Demonstrated success managing and driving significant sales revenue.
- Proven ability to manage, develop, and motivate a large team.
- Strong interpersonal, communication, and follow-through skills.
- Leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions.
- Strong organizational and communication skills, including the ability to mentor and provide feedback.
- Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention.
Responsibilities
- Oversee store operations, including merchandise presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, to boost sales, control expenses, and minimize shrink and damages.
- Recruit, train, develop, and manage a large team of Associates and Assistant Managers.
- Model effective leadership and provide individualized development to Assistant Store Managers to support readiness for promotion.
- Develop creative plans to increase store sales.
- Recommend merchandise mix, inventory levels, and customer demographic considerations to the District Manager.
- Provide competitive analysis, including pricing, presentation, and customer service insights.
- Focus staff on loss prevention priorities and ensure compliance with company programs, procedures, and policies.
- Review store reports, conduct walkthroughs and audits, and hold program meetings with Associates.
- Maintain high standards in customer service and merchandise presentation to ensure positive customer experiences.
- Develop and communicate action plans for store initiatives, including projects, targets, and priorities.
Benefits
- Associate discount for employees and eligible family members
- 401(k) match
- Medical, dental, and vision coverage
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick, bereavement, and parental leave
- Employee assistance program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation program
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- Training and development programs
- Global well-being programs focused on physical, financial, and emotional wellness
- Career paths with growth opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
