Store - Huck's Store Manager 1421

Martin & Bayley, Inc., DBA Huck's Market • Marion, IL

6d • $684 • Onsite

About The Position

This is so much more than just a job! Come join a company where you have an opportunity to be an owner. We are a 100% Employee-Owned Company. It takes a special person to be an Associate with Huck’s. Our standards for customer service and store cleanliness are extremely high. All our Associates are expected to give our customers fast, friendly service at all times. Our golden rule: “The customer is the most important person in all our stores.”

Requirements

• High standards for customer service and store cleanliness
• Ability to give customers fast, friendly service at all times
• Responsible for the proper and efficient operation of the store within company policy and local laws
• Maintain the highest level of customer service
• Experience in managing expenses and sales to budget
• Experience in neighborhood marketing and community involvement
• Experience in recruiting talented candidates
• Ability to effectively schedule associates to meet business demands
• Ability to effectively communicate with store associates, Division Manager, and corporate office
• Knowledge of federal, state and local laws and ordinances pertaining to store operation
• Ability to control variable expenses of the store
• Ability to ensure associates adhere to company uniform policy and provide prompt, courteous customer service
• Ability to perform all Store Manager checklists daily
• Ability to ensure Sales Associate checklists are performed each shift
• Ability to ensure schedules are posted two weeks in advance
• Ability to ensure all paperwork is done accurately and in a timely manner
• Ability to maintain inventory and cash loss within company guidelines
• Ability to conduct inventories, cash audits, cigarette counts, cost and supply audits
• Ability to ensure all store deposits are taken to the bank daily, including weekends
• Ability to ensure sufficient change is available for use throughout all operating hours
• Ability to ensure all required documents are sent to the store analysts
• Ability to treat all associates with dignity and respect and use proper personnel management techniques
• Ability to ensure all associates receive breaks
• Ability to advise division manager of any personnel situations or policy violations
• Commitment to all training programs
• Ability to ensure all associates are properly recording all hours worked
• Ability to provide an environment free of any type of harassment or hostile conditions
• Compliance with the Company’s Responsible Retailing policy
• Ability to work with all associates to ensure ongoing training and development
• Ability to record hours worked in the workstation
• Ability to ensure all associate cash handling procedures are followed
• Ability to ensure all security video surveillance equipment is in working order
• Ability to ensure a safe shopping and working environment
• Ability to ensure all company assets are protected
• Ability to ensure vendor check-in procedures are followed
• Ability to ensure cash is only kept in one of three places: safe, cash register and bank
• Ability to ensure all promotional signs are posted on the date assigned
• Ability to ensure current plan-o-grams are being used
• Ability to communicate with the District Manager for any special needs or request
• Ability to ensure that all merchandise orders are sent properly
• Ability to work with DSD (Direct Store Delivery) vendors
• Ability to monitor inventory levels at all times
• Ability to ensure all food service areas are kept clean, and all sanitation procedures are followed
• Ability to keep floors clean and maintained
• Ability to report any maintenance problems
• Ability to ensure all equipment is in working order
• Ability to ensure that ladders are properly used
• Ability to ensure that lifting procedures are followed
• Ability to ensure that wet floor signs and floor dryers are used
• Ability to report accidents promptly
• Ability to report all work-related injuries
• Ability to ensure all EPA regulations are met

Nice To Haves

• Customer service standards are extremely high
• Golden rule: “The customer is the most important person in all our stores.”

Responsibilities

• Gives all customers prompt and courteous service adhering to all Best In Class standards
• Ensures that store appearance reflects company expectations and standards
• Ensures that the store is open and ready for business during all hours
• Handles all customer conflicts by using our method of MAKE IT RIGHT
• Increase profits to ensure the financial security of our ESOP
• Utilizing all tools and departments to ensure all programs and policies are executed
• Managing all expenses and sales to budget (or better)
• Neighborhood marketing (knowing your customer's wants and needs) through community involvement
• Participate in all Suggestive Selling contests by motivating Sales Associates
• Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
• Ongoing recruiting for talented candidates for the Company
• Effectively schedules associates to meet business demands per labor planner program
• Effectively communicates with store associates, Division Manager, and the corporate office
• Follows all federal, state and local laws and ordinances pertaining to the operation of the store
• Provides a role model of conduct for other associates in the store
• Controls variable expenses of the store
• Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
• All Store Manager checklists are performed daily
• Ensures Sales Associate checklists are performed each shift
• Ensures schedules are posted two weeks in advance, per policy
• Ensures all paperwork is done accurately and in a timely manner
• Maintains inventory and cash loss within company guidelines
• Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
• Ensures all store deposits are taken to the bank daily, including weekends
• Ensures sufficient change available for use throughout all operating hours
• Ensures all required documents are sent to the store analysts
• Treats all associates with dignity and respect and uses the proper personnel management techniques
• Ensures that all associates receive breaks
• Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
• Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
• Provides an environment free of any type of harassment or hostile conditions
• Complies with the Company’s Responsible Retailing policy
• Works with all associates to ensure ongoing training and development to further their careers
• Records hours worked in the workstation
• Ensures all associate cash handling procedures are followed
• Ensures all security video surveillance equipment is in working order
• Ensures a safe shopping and working environment
• Ensures all company assets are protected, including cash and merchandise
• Ensures vendor check- in procedures are followed per company policy
• Ensures cash is only kept in one of three places: safe, cash register and bank
• Ensures all promotional signs are posted on the date assigned
• Ensures current plan-o-grams are being used
• Communicate with the District Manager for any special needs or request
• Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
• Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
• Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
• All food service areas are kept clean, and all sanitation procedures are followed
• Floors are kept clean and maintained
• Reports any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
• Ensures all equipment is in working order by maintaining proper operating procedures
• Ensures that ladders are properly used
• Ensures that lifting procedures are followed per company policy
• Ensures that wet floor signs and floor dryers are used, per company policy
• Reports accidents promptly to District Manager and corporate office
• Reports all work-related injuries
• Ensures all EPA regulations are met by complying with UST (Underground Storage Tank) procedures

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurances
• ESOP
• 401K with match
• Paid time off
• Paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed