Store Manager - New Iberia, La Store #25627

Dollar General•New Iberia, LA

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees staffing, employee training and performance, store operations, inventory, merchandising, cash controls, customer service, safety, and compliance with company policies and procedures. The manager ensures the store is properly staffed and opened and closed each day, opens at least twice per week, and closes at least twice per week. The role also evaluates operating statements and business trends, manages ordering and inventory practices, maintains merchandise presentation and store cleanliness, and completes required paperwork and documentation. Regular driving in the employee’s own vehicle is required to attend meetings, visit other stores, and make deposits.

Requirements

  • Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash-handling procedures, including cashier accountability and deposit control.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver’s license.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, retain, and properly staff the store with qualified employees in accordance with labor laws and company policies.
  • Train employees, conduct performance evaluations, identify performance gaps, and provide appropriate solutions or counseling, up to and including termination.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events that promote safety, security, and compliance with policies.
  • Ensure the store is appropriately staffed and opened and closed effectively each day; open at least twice per week and close at least twice per week.
  • Evaluate operating statements to identify business trends, expense control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory management issues weekly; follow up on Basic Stock Replenishment and cycle counts.
  • Facilitate efficient staging, stocking, and storage of merchandise using defined company work processes.
  • Ensure merchandise is presented according to established practices, including proper use of fixtures, product pricing, and signage.
  • Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the financial integrity of the store through cashier accountability, key control, security practices, and cash control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, well-organized store and a safe and secure working and shopping environment.
  • Ensure the store has the tools necessary to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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