Store - Huck's Store Manager

Hucks•Kennett, MO

1d•Onsite

About The Position

Every store manager is responsible for the proper and efficient operation of the store within company policy and the local laws in such a manner as to ensure that the store is profitable. Store Managers also must maintain the highest level of customer service.

Requirements

Proper and efficient operation of the store within company policy and local laws
Maintain the highest level of customer service
Adherence to all Best In Class standards
Store appearance reflects company expectations and standards
Store is open and ready for business during all hours
Handling customer conflicts using the MAKE IT RIGHT method
Achieving profitability and financial security
Execution of all programs and policies
Managing expenses and sales to budget
Neighborhood marketing and community involvement
Motivating Sales Associates in Suggestive Selling contests
Commitment to the company's Vision/Mission Statement (T.H.A.N.K.S.)
Ongoing recruiting for talented candidates
Effective scheduling of associates to meet business demands
Effective communication with store associates, Division Manager, and corporate office
Compliance with all federal, state, and local laws and ordinances
Acting as a role model of conduct for other associates
Controlling variable expenses of the store
Ensuring associates adhere to company uniform policy
Performing daily Store Manager checklists
Performing Sales Associate checklists each shift
Posting schedules two weeks in advance
Accurate and timely completion of all paperwork
Maintaining inventory and cash loss within company guidelines
Conducting inventories, cash audits, cigarette counts, cost and supply audits
Taking all store deposits to the bank daily, including weekends
Ensuring sufficient change is available for all operating hours
Sending all required documents to store analysts
Treating all associates with dignity and respect
Using proper personnel management techniques
Ensuring all associates receive breaks
Advising division manager of personnel situations or policy violations
Committing to all training programs
Ensuring associates properly record all hours worked (no work off the clock policy)
Providing an environment free of harassment or hostile conditions
Compliance with the Company’s Responsible Retailing policy
Ensuring associates receive ongoing training and development
Recording hours worked in the workstation
Ensuring all associate cash handling procedures are followed
Ensuring security video surveillance equipment is in working order
Ensuring a safe shopping and working environment
Protecting all company assets, including cash and merchandise
Following vendor check-in procedures per company policy
Ensuring cash is only kept in the safe, cash register, or bank
Posting all promotional signs on the date assigned
Using current plan-o-grams
Communicating with the District Manager for any special needs or requests
Properly sending merchandise orders to prevent out-of-stocks
Maintaining inventory levels as directed
Working with DSD vendors to ensure 100% in-stock product
Monitoring inventory levels and communicating with the Division Manager to prevent out-of-stocks
Keeping all food service areas clean and following all sanitation procedures
Keeping floors clean and maintained
Reporting maintenance problems to the Hucks Solution Center via the Intranet
Ensuring all equipment is in working order
Proper use of ladders
Following lifting procedures per company policy
Using wet floor signs and floor dryers per company policy
Promptly reporting accidents to District Manager and corporate office
Reporting all work-related injuries
Complying with UST (Underground Storage Tank) procedures to meet EPA regulations

Nice To Haves

Experience in a retail management role
Experience in the convenience store industry
Knowledge of inventory management systems
Strong leadership and team-building skills
Excellent communication and interpersonal skills
Ability to work flexible hours, including weekends and holidays
Proficiency in Microsoft Office Suite

Responsibilities

Gives all customers prompt and courteous service adhering to all Best In Class standards
Ensures that store appearance reflects company expectations and standards
Ensures that the store is open and ready for business during all hours
Handles all customer conflicts by using our method of MAKE IT RIGHT
Increase profits to ensure the financial security of our ESOP
Utilizing all tools and departments to ensure all programs and policies are executed
Managing all expenses and sales to budget (or better)
Neighborhood marketing (knowing your customer's wants and needs) through community involvement
Participate in all Suggestive Selling contests by motivating Sales Associates
Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
Ongoing recruiting for talented candidates for the Company
Effectively schedules associates to meet business demands per labor planner program
Effectively communicates with store associates, Division Manager, and the corporate office
Follows all federal, state and local laws and ordinances pertaining to the operation of the store
Provides a role model of conduct for other associates in the store
Controls variable expenses of the store
Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
All Store Manager checklists are performed daily
Ensures Sales Associate checklists are performed each shift
Ensures schedules are posted two weeks in advance, per policy
Ensures all paperwork is done accurately and in a timely manner
Maintains inventory and cash loss within company guidelines
Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
Ensures all store deposits are taken to the bank daily, including weekends
Ensures sufficient change available for use throughout all operating hours
Ensures all required documents are sent to the store analysts
Treats all associates with dignity and respect and uses the proper personnel management techniques
Ensures that all associates receive breaks
Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
Provides an environment free of any type of harassment or hostile conditions
Complies with the Company’s Responsible Retailing policy
Works with all associates to ensure ongoing training and development to further their careers
Records hours worked in the workstation
Ensures all associate cash handling procedures are followed
Ensures all security video surveillance equipment is in working order
Ensures a safe shopping and working environment
Ensures all company assets are protected, including cash and merchandise
Ensures vendor check- in procedures are followed per company policy
Ensures cash is only kept in one of three places: safe, cash register and bank
Ensures all promotional signs are posted on the date assigned
Ensures current plan-o-grams are being used
Communicate with the District Manager for any special needs or request
Ensures that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
Monitors inventory levels at all times and communicates with the Division Manager to prevent out of stocks
All food service areas are kept clean, and all sanitation procedures are followed
Floors are kept clean and maintained
Reports any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
Ensures all equipment is in working order by maintaining proper operating procedures
Ensures that ladders are properly used
Ensures that lifting procedures are followed per company policy
Ensures that wet floor signs and floor dryers are used, per company policy
Reports accidents promptly to District Manager and corporate office
Reports all work-related injuries
Ensures all EPA regulations are met by complying with UST (Underground Storage Tank) procedures