STORE MANAGER - CLINTON, NC STORE #2316

Dollar General•Clinton, NC

About The Position

The Store Manager is responsible for managing all employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The role oversees employee recruitment, selection, retention, training, performance management, and compliance with labor laws and company policies. The manager ensures appropriate store staffing and opening and closing coverage, including opening and closing the store at least twice per week. The position monitors operating statements and business trends, controls expenses and potential shrink, manages ordering and inventory, and ensures merchandise is staged, stocked, stored, priced, and presented according to company practices. The Store Manager maintains inventory accuracy and the financial integrity of the store through cashier accountability, key control, security, and cash control procedures. The role also leads customer service, maintains a clean and safe store, ensures employees have necessary tools, enforces company policies, and completes required paperwork and documentation.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
Ability to perform mathematical calculations, including percentages.
Knowledge of cash handling procedures, cashier accountability, and deposit control.
Ability to perform cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills.
Effective interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
Good organization skills and attention to detail.
Ability to solve problems and handle a variety of situations.
Valid driver’s license.

Nice To Haves

High school diploma or equivalent.
One year of management experience in a retail environment.

Responsibilities

Recruit, select, retain, and properly staff the store with qualified employees in compliance with labor laws and company policies.
Train employees, conduct performance evaluations, identify performance gaps, and provide solutions or counseling up to and including termination.
Recommend employee pay rates and advancement.
Regularly communicate performance, conduct, and safety expectations, and coordinate meetings and events to promote safety, security, and policy compliance.
Ensure the store is effectively opened and closed each day; open and close the store at least twice per week.
Review operating statements and identify business trends, expense-control opportunities, potential shrink, and errors.
Manage ordering and inventory, review ordering plans and seasonal direction weekly, and follow up on Basic Stock Replenishment and cycle counts.
Facilitate merchandise staging, stocking, and storage according to company work processes.
Ensure merchandise is presented according to established practices, including proper use of fixtures, pricing, and signage.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect the store’s financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership in delivering superior customer service.
Maintain a clean, organized store and a safe and secure working and shopping environment.
Ensure the store is adequately equipped with tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive a personal vehicle to meetings, other Dollar General stores, and to make deposits.