Store Manager (Hardware & Lumber) - Sonora Lumber

Calaveras & Sonora Lumber•Sonora, CA

3d•$75,000 - $85,000•Onsite

About The Position

Sonora Lumber, a Nation’s Best Holdings, LLC company, is seeking candidates for our Store Manager position at our Sonora, CA location. We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

Requirements

High School Diploma or equivalent
2+ years of management or supervisory experience in retail, lumber or relatable industry
Flexible schedule availability including nights, weekends, and holidays
Proven record of achieving performance goals and managing financial budgets
Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
Strong interpersonal skills with the willingness to consistently provide superior customer service skills
Capacity to handle pressure and react appropriately
Ability to travel 3–4 times a year for corporate events and meetings, with additional travel potentially required in the beginning for training purposes
Physical ability for tasks such as standing, sitting, and lifting
Minimum ability to lift 25-50 lbs unassisted, potentially more
Valid Driver's License
Demonstrated ability to lead and motivate a team, set clear expectations, provide feedback, and resolve conflicts

Nice To Haves

Bachelor’s Degree preferred
Preferred hardware store and/or lumber experience

Responsibilities

Oversee the day-to-day operations of a retail store to ensure its smooth functioning, profitability and customer satisfaction.
Manage staff, customer service, financial management, inventory control, merchandising, and more.
Motivate, mentor and lead the team to foster a positive, productive work environment.
Schedule shifts, delegate tasks and ensure team members understand their responsibilities.
Provide training, performance feedback and coaching to support staff development.
Promote teamwork and resolve conflicts effectively to maintain a cohesive team.
Greet customers warmly and assist them in finding the products they need.
Build strong relationships with customers to ensure repeat business.
Address questions, complaints, and concerns promptly and professionally.
Ensure all staff consistently deliver exceptional customer service.
Oversee receiving, stocking, and organizing inventory to maintain accurate stock levels.
Minimize waste by monitoring inventory turnover and reducing overstock.
Conduct regular inventory checks and audits to ensure accuracy.
Coordinate with vendors to ensure timely deliveries and resolve supply issues.
Plan and implement attractive in-store displays to highlight products and promotions.
Rotate merchandise regularly to keep the store fresh and appealing.
Monitor sales trends and adjust merchandising strategies to maximize revenue.
Manage the store’s budget and analyze financial performance to identify areas for improvement with support and guidance from the Regional Vice President.
Monitor weekly payroll reports and adjust schedules to business needs.
Oversee cash handling, register counts and daily reconciliations to ensure accuracy.
Collaborate with regional leadership to align financial goals and strategies.
Track expenses and control costs to enhance profitability.
Ensure all employees follow company policies, safety protocols and employment laws.
Maintain a clean, organized, and safe store environment for both staff and customers.
Conduct regular safety checks and address any potential hazards immediately.
Stay updated on regulatory changes and implement necessary adjustments.