Store Manager (Columbus North)

At Home•Columbus, OH

3h•Onsite

About The Position

The Store Manager is responsible for overseeing all operational, financial, and team functions within an At Home store in a large-format retail environment, with annual sales volume typically ranging from $4–$10 million based on location. This role plays a critical part in driving business performance by developing high-performing teams, executing operational excellence, and delivering an exceptional experience for both Team Members and customers. Success in this role comes from leading by example, setting high standards, driving continuous improvement, solving problems proactively, and fostering a culture centered on teamwork, accountability, and results.

Requirements

High school diploma or equivalent required
Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget.
Customer-focused mindset with a track record of delivering exceptional in-store experience.
Demonstrated integrity, reliability, and commitment to ethical business practices.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
Experience utilizing task management, HRIS, and workforce scheduling systems.
Strong communication skills, including verbal, written, and comprehension.
Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams.
Skilled in prioritizing, multitasking, and adapting to changing business needs.
Proven ability to analyze data and leverage insights to make informed business decisions and drive performance.
Proven ability to build and sustain a collaborative, engaging and high-performing team culture.

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Lead all aspects of store operations to achieve sales, profit, and overall performance goals, while creating an engaging, customer-focused shopping experience.
Attract, hire, and develop talent; build internal bench strength and effective succession plans that support long-term growth.
Drive efficiency and performance through focused coaching, training, and development, encouraging continuous improvement and supporting internal career growth within At Home.
Ensure a clean, safe, and well-presented store environment through effective planning, delegation, and follow-up.
Uphold operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
Leads proper staffing to labor model, scheduling, and payroll to align with business needs and drive efficiency.
Address Team Member and customer concerns with urgency, professionalism and integrity.
Leverage financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improving loyalty and credit performance.
Ensure full compliance with company policies, procedures, and all applicable laws and regulations.
Champion a positive, inclusive, and safe environment where Team Members can grow, collaborate, and enjoy their work by modeling At Home’s Values.
Lead team communication through regular huddles and meetings.
Perform additional duties as assigned.