Store Manager Trainee - Raleigh Market

Lidl US•Raleigh, NC

46d

About The Position

Store Managers develop, support, and hold store teams accountable while providing customers with Lidl’s shopping experience. The role takes ownership of store performance and requires a proactive leadership style, the ability to handle operational and personnel challenges, multitask, identify employee potential, assess training needs, and prioritize development. The position focuses on delivering high-quality, low-price, hassle-free shopping. The Store Manager Trainee manages the performance and well-being of the store and its team, which may comprise 15 to 60 employees depending on store volume. The role leads customer service, monitors and improves store KPIs, recruits and develops employees, and provides hands-on support with store operations such as cash management, stocking, and cleaning. It also promotes a safe, positive, and productive work environment in accordance with company and legal policies and procedures.

Requirements

Must be at least 21 years of age.
Have 1–2 years of management experience and a bachelor’s degree, or 3–5 years of management experience.
Demonstrate determination to complete tasks on time, meet store targets, and maximize productivity.
Have experience leading and developing a team in a fast-paced environment.
Have excellent customer service skills, including patience and the ability to de-escalate tense situations.
Be willing to participate daily in physical store operations, including stocking, cleaning, and ringing.
Be able to lift, move, carry, or slide products weighing over 50 pounds.
Be able to reach above the head to heights greater than 10 inches.
Be able to obtain and maintain ServSafe certification.
Be able to obtain and maintain state-specific store alcohol licensing as needed.

Responsibilities

Manage the performance and well-being of the store and all team members, totaling between 15 and 60 employees depending on store volume.
Ensure excellent customer service throughout the store and serve as the lead point of contact for customer needs.
Monitor and drive continuous improvement of store Key Performance Indicators (KPIs).
Recruit, train, and develop the team.
Provide hands-on support for operational tasks, including cash management, working stock, cleaning, and other essential store functions.
Ensure a safe, positive, and productive working environment in accordance with company and legal policies and procedures.

Benefits

10% employee-only discount on purchases made at Lidl stores.
Medical and prescription coverage.
Dental coverage.
Vision coverage.
Paid holidays and paid time off for sickness or vacation.
A dedicated training plan.
401(k) plan with a 5% company match.
Voluntary term life and AD&D insurance.
Total Well-Being Program.
Employee referral bonuses and other incentive programs.
Performance-based pay incentives for hitting quarterly goals.
For full-time employees: group term life and AD&D insurance, short- and long-term disability insurance, voluntary critical illness and/or accident insurance, parental leave at 100% pay for birth mothers and non-birth parents, and additional paid time off and sick time.