(USA) Store Manager - Supercenter

Wal-Mart Stores East • Kansas City, KS

8d • Onsite

About The Position

The Store Manager - Supercenter role is a leadership position focused on directing facility operations, merchandising, and overall company direction. This role involves supervising management and hourly associates, developing talent, and ensuring a positive and productive work environment, even in challenging labor markets. The Store Manager is responsible for upholding company policies, driving financial performance, ensuring compliance, and representing the company in community outreach initiatives. This position requires a strong focus on customer service, sales generation, and maintaining high operational standards, including the success of the Academy training environment. The Store Manager acts as a culture champion, fosters a sense of belonging, and drives continuous improvement and associate development.

Requirements

• Bachelor's Degree and 2 years general management experience, including financial accountability
• 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination
• OR 4 years general management experience, including financial accountability
• 4 years’ experience supervising at least 50 nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination
• Successful completion of all job-required trainings and assessments (e.g., Academy trainings, Open Door trainings)

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Experience as a Store Manager in a low complex store
• OR 1 year experience as a Store Manager in a medium complex store
• OR 2 years experience as a Store Manager in a high volume retail store
• Running a fresh or dry grocery area
• For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state specific requirements, may require a current state issued Certificate of Eligibility.

Responsibilities

• Develops, communicates, and leverages a strategic vision aligned with company, market, and local plans and tactics to direct the management team and associates in facility operations, merchandising, and company direction.
• Provides supervision and development opportunities for management and hourly associates, addressing challenges such as high turnover, engagement issues, and recruitment needs.
• Upholds the company's Open Door Policy by meeting with associates, listening to concerns, researching issues, and providing resolutions.
• Ensures compliance with company policies and procedures by anticipating and responding to compliance issues, maintaining relationships with officials, and implementing controls.
• Initiates, directs, and participates in community outreach programs, representing the company and championing company-sponsored programs and sustainability efforts.
• Drives the financial performance of the facility by ensuring sales and profit goals are achieved, controlling expenses, and developing plans to correct deficiencies.
• Models, enforces, and provides direction on proper customer service approaches and techniques.
• Drives sales in the facility by accounting for various indicators, ensuring effective merchandise presentation, and managing inventory levels.
• Ensures the success of the Academy training environment and store standards by creating an engaging environment, integrating Academy associates, and acting as a culture champion.
• Provides overall direction by analyzing business objectives and customer needs, developing and implementing business strategies, and identifying improvement opportunities.
• Develops and implements strategies to attract and maintain a highly skilled and engaged workforce through recruitment, selection, development, and succession planning.
• Cultivates an environment where associates respect and adhere to company standards of integrity and ethics.
• Develops and leverages internal and external partnerships and networks to maximize business goals through community outreach and stakeholder engagement.
• Builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong relationships, and communicates with impact to motivate and influence.
• Attracts and retains talent, empowers and develops talent, and recognizes contributions.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, modeling company values.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considering how, where, and when customers shop.
• Makes decisions based on data insights and analysis, balancing short and long-term priorities.
• Displays curiosity, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvement, adopts new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager