Store Manager in Training

Joe's Kwik Mart (CrossAmerica Partners)•Cleveland, OH

10d•Onsite

About The Position

The Store Manager in Training (MIT) will receive comprehensive training to develop the skills and knowledge necessary to manage and oversee store operations in a convenience store environment. This position offers an excellent opportunity for growth and career advancement within the retail industry. The Store MIT will work closely with the Store Manager to gain hands-on experience in managing store operations, staff, inventory, and customer service, with the goal of eventually becoming a Store Manager.

Requirements

Previous Management Experience Required
Full-Time Position
Weekly Pay
Valid Driver's License Required
High School Diploma or GED Required
Travel to Nearby Store Locations May Be Required
High school diploma or equivalent required
Prior experience in retail operations, or customer service, is preferred.
Previous supervisory or leadership experience is required.
Interest in pursuing a career in retail management with a willingness to grow and develop skills in a fast-paced environment.
Valid State Driver's License Required
Ability to lead, motivate, and manage a diverse team.
Strong interpersonal skills to effectively communicate with staff, customers, and management.
Ability to identify challenges in store operations and offer solutions that ensure smooth operation.
Strong attention to detail and ability to handle multiple tasks.
A customer-first mindset with the ability to anticipate needs, address concerns, and ensure satisfaction.
Basic understanding of safety and sanitation procedures, including knowledge of local health codes and regulations.
Strong time management and multitasking skills, with the ability to prioritize tasks efficiently.
Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools.
Be able to stand extended periods (up to 8 hours) during shifts.
Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store.
Ability to bend, squat, and reach for products on shelves, both high and low.
Ability to climb a ladder as needed.
Must be able to walk throughout the store and between departments regularly.
Ability to handle cash, operate registers, and bag items efficiently.
Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products.
Able to work in cold environments, including freezers and refrigerators, when restocking products.
The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift.
Exposure to varying kitchen temperatures (hot cooking surfaces and cold storage areas).
Seasonal snow removal, as needed.
Ability to handle emergency situations.
Ability to work alone.

Nice To Haves

post-secondary education in business a plus
Familiarity with basic office software (e.g., Excel, Word) is a plus

Responsibilities

Participate in a structured training program that focuses on leadership, customer service, inventory management, and operational procedures.
Assist in supervising and guiding staff, providing directions on store operations, preparation, cleanliness, and operational efficiency.
Learn to manage day-to-day store operations, including store workflows, staff scheduling, product ordering, and product quality control.
Ensure compliance with all local and state health codes and food safety regulations. Train staff on proper sanitation, and safety procedures.
Assist in managing inventory levels, including placing product orders, receiving deliveries, and performing stock rotation. Learn to conduct regular inventory counts and report any discrepancies to management.
Participate in customer service training and assist in creating a welcoming environment for customers.
Learn to schedule and supervise staff, ensuring adequate staffing levels during peak and off-peak hours. Assist in managing labor costs while maintaining service standards.
Help train new employees in proper safety procedures, and store protocols.
Assist in addressing employee issues, conflicts, or customer complaints in a professional and effective manner.
Learn to manage daily reports on sales, inventory usage, and waste. Assist in tracking and maintaining records for safety compliance.
Assist in monitoring costs, waste management, and order volumes to maintain profitability while ensuring customer satisfaction.
Learn the basics of creating employee schedules and tracking time worked. Assist in ensuring that all employees follow company policies and labor laws.
Participate in ongoing safety training and emergency procedures, including safe operation of equipment and handling of hazardous materials (e.g., cleaning supplies, oils, etc.).
Identify areas for operational improvement and work with senior management to implement solutions.
Collect and analyze customer feedback to improve service, quality, and overall operations.
Assist in finding ways to increase operational efficiency, reduce waste, and maximize profitability within the store.