Store Manager in Training - Huntersville - Full Time

GISP-DGR & Transportation•Huntersville, NC

7d•Onsite

About The Position

Assists with the management, leadership, and operations of a retail store and donation center. This role involves developing operational and leadership skills necessary to perform the duties of a Store Manager. The position directs activities for the retail store to ensure satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention, and staff development. It also involves supporting the Store Manager in interviews, hiring, and onboarding new hires, ensuring all employees are trained and developed, and confirming daily sales reports and cash receipts. The role coordinates shipments, opens and closes the store, performs administrative duties, issues refunds, resolves customer complaints, and manages the production of donated goods. Additionally, it involves rotating, categorizing, and arranging merchandise, performing store personnel work as needed, maintaining and motivating a positive sales team, and reporting security or theft problems. The Store Manager in Training supervises store personnel and activities in the absence of and at the direction of the Store Manager or District Manager, carrying out supervisory responsibilities in accordance with agency policies. This includes assisting with interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and budget management. Additional responsibilities include reporting the need for building and equipment repairs and performing other assigned tasks.

Requirements

High school diploma or general education degree (GED).
Two years of retail management experience.
Valid Driver's License (Class C).
Car insurance.
Reliable automobile.

Nice To Haves

Equivalent combination of education and experience.

Responsibilities

Assists with the management, leadership, and operations of a retail store and donation center.
Develops operational and leadership skills necessary to perform the duties of a Store Manager.
Directs activities for the retail store to ensure satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention, and staff development.
Supports the Store Manager in interviews, hiring, and completing the onboarding process for all new hires.
Ensures all employees are trained and developed in their job position and attend all required orientations and classes.
Confirms daily sales reports and cash receipts; ensures monies are deposited regularly, and reports are submitted as prescribed.
Coordinates shipments and makes adjustments to ensure the store has adequate product to achieve all sales goals.
Opens and closes the retail store and performs all administrative and clerical duties including making bank deposits and securing the building.
Issues refunds and resolves customer complaints.
Ensures that customers and donors receive prompt, courteous service.
Manages the production of donated goods to achieve maximum sales potential.
Rotates, categorizes, and arranges merchandise by color.
Performs work of store personnel as needed.
Maintains and motivates a positive sales team through communication, incentives, and evaluations.
Reports known or suspected security and/or theft problems to the Store Manager or other management.
Supervises store personnel and store activities in the absence of and at the direction of the Store Manager or District Manager.
Assists with interviewing, hiring, and training employees.
Plans, assigns, and directs work.
Appraises performance.
Rewards and disciplines employees.
Addresses complaints and resolves problems.
Manages budgets.
Reports the need for building and equipment repairs and replacements.
Performs other job-related tasks as assigned.