Store Manager in Training-Full-time-West

GISP-DGR & Transportation•Cornelius, NC

7d•Onsite

About The Position

Assists with the management, leadership, and operations of a retail store and donation center. This position involves developing operational and leadership skills necessary to perform the duties of a Store Manager. The role directs activities to ensure satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention, and staff development. It also involves supporting the Store Manager in hiring and onboarding, ensuring employee training, confirming daily sales reports and cash receipts, coordinating shipments, opening and closing the store, resolving customer complaints, managing the production of donated goods, rotating and categorizing merchandise, motivating the sales team, and reporting security issues. The Store Manager in Training supervises store personnel and activities in the absence of the Store Manager or District Manager, carrying out supervisory responsibilities in accordance with agency policies. This includes assisting with interviewing, hiring, training, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and budget management. Additional responsibilities include reporting building and equipment repair needs and performing other assigned tasks.

Requirements

High school diploma or general education degree (GED)
Two years of retail management experience
Valid Driver's License (Class C)
Car insurance
Reliable automobile

Nice To Haves

Equivalent combination of education and experience

Responsibilities

Travel to other retail locations within and outside of assigned home district.
Develop operational and leadership skills necessary to perform the duties of a Store Manager.
Direct activities verbally, written and physically for retail store to ensure that net performance provides satisfactory financial support for the organization by managing sales and production, controlling expenses and payroll budgets, handling personnel issues, accounting, merchandising, loss prevention and development of staff.
Support the Store Manager in interviews, hiring, and completing onboarding process for all new hires.
Ensure all employees are trained and developed in their job position.
Ensure all employees attend all orientations and classes required by training department.
Confirm daily sales reports and cash receipts; ensure monies are deposited regularly, and reports are submitted as prescribed Agency policies.
Coordinate shipments and make adjustments to ensure store has adequate product to achieve all sales goals.
Open and close the retail store and perform all administrative and clerical duties including making bank deposits and securing the building at the direction of the Store Manager and in accordance with established guidelines.
Issue refunds and resolve customer complaints.
Ensure that customers and donors receive prompt, courteous service.
Manage the production of donated goods to achieve maximum sales potential in accordance with established guidelines.
Rotate, categorize, and arrange merchandise by color according to established guidelines.
Perform work of store personnel as needed.
Maintain and motivate a positive sales team through communication, incentives, and evaluations.
Report known or suspected security and/or theft problems to the Store Manager or other member of management.
Supervise store personnel and store activities in the absence of /and at the direction of the Store Manager.
Assist the Store Manager and Retail Operations Director or Area Operations Director with interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; budget management.
Report the need for building and equipment repairs and replacements to the Store Manager and/or Retail Operations Director or Area Operations Director.
Perform other job-related tasks as assigned by the Store Manager and/or Retail Operations Director or Area Operations Director.