Store Manager I

The Salvation Army USA Central Territory • Cudahy, WI

3d • Onsite

About The Position

At The Salvation Army Thrift Store, your work helps support programs that make a difference in the community. We are looking for a dependable and motivated Store Manager to oversee daily store operations, lead staff, maintain production and sales goals, and create a positive shopping and donation experience for customers and donors.

Requirements

• Ability to lead and supervise store staff in daily operations
• Reliable attendance and punctuality
• Strong communication, leadership, and teamwork skills
• Basic math and intermediate computer skills
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed
• Ability to stand and walk for most of the shift
• Ability to bend, reach, and lift or move merchandise throughout the day
• Ability to safely lift and move up to 50 lbs regularly
• Valid Driver’s License with ability to drive on behalf of The Salvation Army per policy
• High school diploma or equivalent

Nice To Haves

• Associate degree in Business, Retail, or related field
• Previous retail management or thrift store experience
• Experience with staff supervision, scheduling, and training

Responsibilities

• Supervise, train, and support store employees
• Manage store scheduling, staffing, and daily operations
• Oversee donation processing, pricing, merchandising, and sales floor presentation
• Monitor and communicate daily production and sales goals
• Ensure excellent customer service and donor relations
• Maintain store safety, cleanliness, and compliance with company policies
• Handle cash management, deposits, and register procedures
• Work with Regional Management to improve store operations and performance
• Support onboarding and training completion for new employees
• Help maintain inventory control and minimize product loss

Benefits

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)
• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Personal days
• Floating holidays
• Paid holidays (immediate eligibility)
• Paid training on store operations and procedures
• Ongoing leadership coaching and support
• Opportunity to build retail management and operations experience
• Employee Discount
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED