Store Leader (Multiple Locations)

uBreakiFix•Lynnwood, WA

6d•$41,600 - $50,000•Onsite

About The Position

Asurion Phone Repair & Solutions (uBreakiFix) is the nationwide leader in professional same-day electronics repairs - including iPhone, Samsung, Google, Computer, Macs, iPads, other tablets and cell phones. With over 800 locations in all, we have more than a decade of experience diagnosing and fixing just about everything.

Requirements

Experience repairing smartphones, PC/MACs, electronics, and game consoles helpful.
Proven leadership/supervisory experience.
Proven success in achieving or surpassing sales goals.
Success in training and developing new employees.
Outstanding customer service and sales skills.
Excellent technical, problem solving and analytical skills.
Strong written and oral communication skills.
Proficient in Microsoft Office.
Works well in a team environment.
Ability to work flexible hours, including weekends and some holidays.
High school diploma or GED.
Proof that you are legally eligible to work in the United States.
Exceptional organizational skills.

Nice To Haves

At least 6 months of supervisory/management experience.
Previous experience working at a retail electronics store. (Helpful)
A+ certification.
Apple Certified Macintosh Technician (ACMT) Helpful.
Technical degree or certification in Electronics or Consumer Electronics.
Meets or exceeds sales/profit goals by embracing sales tactics and strategy.

Responsibilities

Maintains store staff by orienting and training new employees.
Achieves financial objectives by monitoring expenditures, analyzing variances, initiating corrective actions.
Maintains operations by coordinating and enforcing operational, and personnel policies & procedures.
Identifies current and future customer requirements by establishing rapport with potential and actual customers.
Identifies clients needs and qualifies clients for sales of accessories and other products per our service agreements.
Welcome customers in a professional and pleasant manner.
Ensures availability of merchandise and services by maintaining and ordering inventory.
Diagnose, troubleshoot and repair devices (phones, laptops, desktop PCs, gaming consoles).
Provide recommendations for problem resolution.
Provide estimates to a customer for repair, replacement according to problem diagnosis and repair/replacement recommendation.
Contributes to team effort by accomplishing related results as needed.
Protects employees and customers by providing a safe and clean store environment.
Ensure repairs meet uBreakiFix quality standards.
Employee reviews and evaluations.
Regular and consistent work attendance is required. Excessive Absenteeism is not tolerated.
Any other tasks as assigned by senior leadership.