Store Leader - Boca Town Center

Warby Parker•Boca Raton, FL

5d•Onsite

About The Position

Warby Parker is seeking a motivated Store Leader to be a key player in establishing their retail business. Store Leaders are responsible for all aspects of store success, including building and leading a team of Managers, Opticians, and Advisors. They will focus on executing processes, creating customer experiences, and guiding their team to achieve personal performance goals and company financial targets. This role offers opportunities for knowledge sharing and collaboration through an annual Store Leader Summit. Previous retail management experience and strong leadership skills are essential.

Requirements

3+ years in a management role at a complex customer-focused, operationally excellent retailer
Proven ability to build, coach, and retain a high-performing team that meets sales, operational, and financial performance goals
Clear, honest, and empathetic communicator capable of making tough decisions
Organized, entrepreneurial go-getter unafraid of taking calculated risks to deliver results
Upbeat collaborator with strong interpersonal skills
Resourceful problem-solver and out-of-the-box thinker
Curious and willing to question how things are done and how they could be done better
Able to inspire team by promoting company vision and purpose
Highly interested in business, technology, and fashion
Willing to put in long hours when required
Passionate about providing wonderful service
Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Nice To Haves

Ready to bring fun into the workplace

Responsibilities

Represent and communicate Warby Parker's values and philosophy to customers and team members
Execute and improve all operational activities to meet store financial targets and customer experience goals
Consistently follow company-wide processes to maintain brand consistency
Manage daily scheduling and payroll for the entire store team
Coordinate store events with the Marketing team
Implement existing procedures and create new ones to protect the company's inventory and assets
Follow and enforce protocols to ensure risk management and safety
Build and foster an engaged, effective team through recruitment, on-boarding, ongoing training, and development
Lead biannual performance and development reviews for each store team member
Exemplify great service by living and breathing Warby Parker's core values
Create an inclusive workplace culture by treating all teammates and customers with respect
Attend company leadership trainings, including the annual Store Leader Summit

Benefits

Competitive base salary/hourly rate
Variable compensation for eligible employees
Overtime pay for non-exempt employees (if required to work more than 40 hours in a workweek)
Health, vision, and dental insurance (for full-time employees)
Life and AD&D Insurance (for full-time employees)
Paid sick leave (for full-time and part-time employees)
Paid Holidays (for full-time employees)
Vacation days per year (for full-time employees)
Retirement savings plan (401(k)) (for full-time employees)
Parental leave (non-birthing parents included) (for full-time employees)
Short-term disability (for full-time employees)
Employee Stock Purchase Plan (for full-time and part-time employees)
Employee Assistance Program (EAP) (for full-time and part-time employees)
Bereavement Support (for full-time employees)
Optical Education Reimbursement (for full-time employees)
Free eyewear (for full-time and part-time employees)