Store Leader - Southpark

Faherty Brand•Charlotte, NC

1d•Onsite

About The Position

This role involves leading a retail store, partnering with the leadership team to execute company directives and standards. The Store Leader will create an inclusive environment by focusing on planning, time management, team development, and delegation, embodying Faherty Brand values. They will provide real-time feedback to ensure compliance and drive individual and team performance. The position requires representing the brand positively by utilizing business tools and market insights to maximize results in People, Sales, Visual Merchandising, and Operations.

Requirements

Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.
Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.
Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.
Strong communication skills with the ability to effectively communicate across all levels of the organization.
Ability to critically assess and coach team member performance to improve and optimize store output.
Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.
Passionate about building a brand with purpose and demonstrating advocacy through business.

Responsibilities

Partner with other members of the leadership team to support timely follow-through and execution of company directives & standards.
Create an inclusive environment embodying Faherty Brand values & culture through advanced planning, time management, team development, and delegation.
Provide actionable feedback in the moment to maintain good vibes, inclusion, and directive compliance driving individual & team performance.
Ensure a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
Use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
Process in-store sales, returns and exchanges.
Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
Analyze key business metrics to identify performance improvement opportunities.
Utilize business tools as well as personal insight to drive results.
Accountable for store results.
Plan & execute in-store events in partnership with leadership team.
Develop and maintain presence within local community.
Oversee the Lifecycle of Product: In-Store Fulfillment, Receive Inventory, Cycle Counts, Transfers, Perform Adjustments.
Execute regularly scheduled store Inventories.
Oversee Operational Excellence: Cash Management, Create a disciplined culture focused on operational excellence, Ensure timely execution of company directives & initiatives, Utilize available resources consistently and effectively, Collaborate with Leadership Team for monthly supply orders, Enact solution-oriented change through personal observations and Leadership Team feedback.
Manage Floorsets: Ensure updates requested by the Visual Team are made through planning and delegation with the team, Translate and implement company directives to create engaging floor spaces, Guide store team on a weekly basis to showcase merchandising updates.
Drive Visual Standards: Maintain a neat and well-organized space to ensure seamless merchandise flow, Represent and reinforce the brand in a positive manner through strong visual presentation, Partner with the team daily to ensure the floor is fully restocked based on sell-through, Work in tandem with the Visual Team to maximize real estate, driving sales growth, Manage window and marketing updates.
Set clear goals and foster a positive and rewarding store environment embodying our core value of Spreading Good Vibes.
Champion high standards that empowers others to excel within the store & company at large.
Recognize and highlight individual & team performance.
Communicate effectively.
Collaborate & build trust.
Understand when to take action and when to escalate.
Embody servant leadership.
Drive and uphold our epic people-centric selling strategies & cultures.
Partner with store team to ensure opportunities for success are being addressed through timely touch bases.
Create enthusiasm, passion, and a desire to excel within the store and company.
Assess strengths & developmental opportunities of team.
Provide timely and actionable coaching & feedback.
Manage conflict through thoughtful communication and partnership.
Drive sales through effective scheduling protecting peak hours while staying within allotted hours.
Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
Build a strong internal bench in order to keep the store appropriately staffed.