Store Leader

stand out for good•Oak Brook, IL

8d•Onsite

About The Position

Altar'd State is a rapidly growing women's fashion brand with over 120 boutiques nationwide. We offer a unique shopping experience with the latest fashion, accessories, home decor, and gifts. Our mission, "Stand Out. For Good.", drives our commitment to giving back through initiatives like Mission Mondays, where 10% of net proceeds support local charities, and our partnership with Coprodeli USA to build schools in Peru.

Requirements

2+ years of store management experience in retail or hospitality.
Bachelor’s Degree preferred.
Physical ability to perform tasks which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently.
May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location.
Must be able to lift and carry 30 pounds regularly without assistance.

Responsibilities

Lead and direct all store activities to achieve goals in guest service, sales, human resources, payroll, expenses, loss prevention, and merchandising.
Drive associate and guest engagement.
Recruit, select, develop, and hold associates accountable for performance.
Function as a role model, prioritizing the guest experience.
Organize, delegate, prioritize, meet deadlines, and follow up on all store activities.
Challenge and motivate the team, create a family environment, drive volume, and anticipate guest needs.
Achieve excellent guest service by role-modeling company service standards.
Adhere to Human Resources standards and assess associates consistently.
Communicate associate performance and deliverables, providing timely feedback, rewarding, and recognizing achievements to drive retention.
Hold self and associates accountable for financial results and metric goals.
Manage conflict and coach by applying company processes, standards, and guidelines.
Empower and involve associates in decision-making processes.
Receive feedback and foster dialogue around solutions.
Develop associates through an individualized approach, matching talent with tasks and delegating appropriately.
Foster team commitment through support, relationship building, and recognizing individual contributions.
Lead by managing through change and adversity.
Develop business strategy and maximize opportunities to generate additional store volume.
Forecast and analyze business trends and manage payroll expense to maximize store performance.
Achieve quantifiable performance goals (net sales, DPT, UPT, payroll, shortage).
Control payroll expenses through effective and efficient staffing.
Analyze business reports regularly to identify problems and/or areas of opportunity.
Direct guest service efforts consistent with Altar'd State standards and coach associates on guest interactions.
Develop the team to accomplish store business objectives through recruitment, selection, coaching, investment, retention, and motivation.
Ensure attainment of sales, payroll, and inventory shortage goals.
Understand and be accountable for control of income and expense categories as related to company profit and loss statements.
Direct merchandise presentation, restocking, and recovery to maximize productivity.
Understand the Altar'd State culture and ensure compliance with all values, practices, and operational standards.
Communicate effectively with the executive team.
Utilize and manage weekly reporting to track, analyze, and communicate progress towards goals.
Demonstrate knowledge of visual standards and techniques, and implement/substitute within company guidelines.
Articulate the Company’s brand positioning, including concept uniqueness, current marketing and promotional initiatives, outreach events, in-store events, and ministries.
Operate with the highest levels of personal integrity and business confidentiality.
Represent the brand by adhering to appropriate standards of dress and grooming.
Maintain a clean store environment.