Store Lead - Lakeland Square - Full Time

The Children's Place

6d•Onsite

About The Position

The Store Lead supports the Store Leadership Team by completing cash-wrap operations and opening and closing procedures, and by serving as Leader on Duty (LOD). The role represents the brand professionally, engages customers, maintains store standards, and supports teamwork and employee development. The Store Lead helps train and develop associates, provides timely performance feedback and coaching, and partners with the Store Manager on performance concerns. The role also supports store productivity, customer service, operational initiatives, profitability, payroll and scheduling, stockroom organization, and environmental and safety standards.

Requirements

High school diploma or equivalent.
1–3 years of previous retail experience.
Must be at least 18 years old.
Excellent customer engagement skills.
Detail oriented, with the ability to prioritize tasks.
Ability to work in a team environment.
Ability to give and receive performance-based feedback.
Commitment to self-development.
Effective communication skills.
Adaptability and flexibility when priorities change.
Excellent time management, planning, and organizational skills.
Proficiency in Microsoft Office.
Ability to adapt to and learn internal applications.
Ability to work a flexible schedule, including weekends, to meet business needs and company PT/FT availability requirements.
Ability to maneuver on the sales floor and in the stockroom, climb a ladder, and lift and carry up to 50 pounds.

Responsibilities

Complete cash-wrap operations and opening and closing procedures.
Serve as Leader on Duty, providing an exceptional customer shopping experience and driving store profitability while leveraging payroll.
Train associates, provide in-the-moment coaching, and support company training and development initiatives.
Partner with the Store Manager to address associate performance concerns.
Foster a positive work environment and provide timely, objective performance feedback, including daily feedback and participation in annual reviews.
Motivate and inspire associates to build brand loyalty and create a positive environment for internal and external customers.
Model exceptional customer service and maintain high standards throughout the store while protecting brand integrity.
Represent the company professionally and positively.
Support the management team in maximizing productivity through operational and product knowledge, customer service, and participation in key store initiatives.
Process payroll weekly.
Modify schedules based on business conditions.
Maintain a clean, organized, and efficient stockroom in accordance with policies.
Ensure environmental (CRE) standards and safety requirements are met.