Store-in-Store Manager

T-Mobile • Fresno, CA

7h

About The Position

The Store-in-Store Manager oversees retail operations within partner locations, delivering a consistent customer experience and driving sales performance. The role leads a sales team in engaging customers, educating them about products, and recommending solutions that meet their needs. It also maintains operational standards, supports team development, and fosters partnerships with store-in-store partners. Success is measured through customer satisfaction, sales growth, team performance, and adherence to operational procedures. The role contributes to customer loyalty, revenue growth, and strong partner relationships in a dynamic retail environment.

Requirements

• High school diploma or GED.
• At least 18 years of age.
• Legally authorized to work in the United States.

Nice To Haves

• 2–4 years of management experience in retail sales.
• 2–4 years of sales and sales management experience.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales targets through coaching and performance management.
• Manage store operations, including opening and closing procedures, expense control, and compliance with corporate standards.
• Drive customer satisfaction by ensuring knowledgeable, solution-focused interactions and effective use of digital tools.
• Build and maintain strong partnerships with store-in-store partner leadership and adjacent sales teams to support mutual success.
• Perform other duties and projects as assigned by business management.

Benefits

• Competitive base salary and compensation package with target incentives.
• Annual stock grant and employee stock purchase plan.
• 401(k).
• Access to free, year-round money coaches.
• Medical, dental, and vision insurance.
• Flexible spending account.
• Paid time off and up to 12 paid holidays.
• Paid parental and family leave.
• Family-building benefits, backup care, enhanced family support, and childcare subsidy.
• Tuition assistance and college coaching.
• Short- and long-term disability coverage.
• Voluntary AD&D, accident, life, disability, and long-term care coverage.
• Mobile service and home internet discounts for eligible employees.
• Pet insurance for eligible employees.
• Commuter and transit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED