Store General Manager
About The Position
As a Store General Manager, you will lead a team to inspire Canadians to embrace an active lifestyle while achieving exceptional business results. Sporting Life is Canada’s leading sports lifestyle retailer, offering a unique mix of sport and style. Since 1979, we’ve helped Canadians and their families enjoy the outdoors with premium apparel, footwear, equipment, and accessories. Whether it’s skiing, running, hiking, biking or simply exploring nature, we inspire and enable the sporting life. With every interaction, our team strives to create unforgettable experiences that connect customers with the joy of an active lifestyle.
Requirements
- 4–5 years of senior retail management experience in a large-format, high-volume, high-traffic store.
- Proven success in building and leading high-performing teams.
- Exceptional communication skills, with the ability to influence and inspire.
- Strong analytical skills, using data-driven insights to drive results.
- Proficiency in Microsoft Office and POS systems.
- A passion for sports, active living, and helping others thrive.
Responsibilities
- Lead by example, delivering exceptional service to Sporting Life’s internal and external customers.
- Serve as a role model for customer service excellence, ensuring a best-in-class shopping experience.
- Create connections between customers and associates while adjusting floor coverage to meet dynamic needs.
- Achieve profitability targets, including sales, wage management, shrink reduction, and key performance indicators (KPIs).
- Oversee daily operations, ensuring compliance with Sporting Life standards and policies.
- Partner with department managers to maintain well-stocked, visually appealing spaces that reflect our brand.
- Foster an inclusive and high-performance environment.
- Coach and mentor your management team through one-on-one meetings, performance reviews, and succession planning.
- Conduct interviews and ensure the onboarding of new hires aligns with our culture and standards.
- Champion continuous learning, with a focus on leadership, technical skills, and customer engagement.
- Ensure your team completes mandatory training and develops in areas aligned with their career goals.
Benefits
- Competitive compensation package
- Unmatched benefits
- Incredible employee discounts on top outdoor brands, shared with friends and family.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
