Store Esthetician Manager

Face Foundrié•Sugar Land, TX

15h•Onsite

About The Position

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. The company is setting a new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Their goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. FACE FOUNDRIÉ is committed to delivering innovative and effective cutting-edge services, having been featured in FORBES, Entrepreneur, Marie Claire, and performed over 360,000+ services in the last year. The brand currently has 70+ locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry, believing that when you feel good, you do good.

Requirements

Esthetics License is required

Nice To Haves

One year of Salon Manager experience is preferred

Responsibilities

Demonstrates high standards in customer service
Meets financial metrics including: service revenue, average ticket, client count, rebooking and product sales
Identifies opportunities for growth such as, staffing, scheduling and coaching
Responsible for the management of all personnel including (but not limited to) recruitment, training, product knowledge, loss prevention, performance management, safety and legal compliance
Conduct regular performance reviews and provide constructive feedback to enhance team performance
Create and maintain staff schedules to ensure adequate coverage during peak hours
Responsible for store's inventory
Helps forecast sales, growth trajectories and expansion plans
Collaborate with the store owner to develop and manage the salon budget
Monitor and analyze financial reports, identifying opportunities for cost savings and revenue growth
Implement strategies to achieve sales targets and profitability goals
Oversee the delivery of high-quality services and ensure client satisfaction
Address client issues and concerns, providing resolutions in a timely and professional manner
Maintain a positive and welcoming environment for clients and staff
Responsible for performing services on guests and leading by example
Leads through teaching employees and growing their productivity, has a clear vision of individual, team, and/or personal goals
Has coaching and mentoring skills and can verbalize steps to achieve those goals
Confident in coaching and mentoring their team
Responsible for identifying the professional development needed for each staff member
Ensures all technical service and product trainings are attended
Conducts verbal and technical interviews, able to identify appropriate talents needed for salon growth
Work with your owner to develop and execute marketing strategies to attract new clients and retain existing ones
Coordinate and promote special events, promotions, and collaborations to increase salon visibility
Assist with Social Media as needed