Esthetician + Store Assistant Manager

Face Foundrié•Newport Beach, CA

6d•Onsite

About The Position

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable, approachable and accessible skincare in a modern + inclusive environment. FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare. We're setting the new standard in the growing $9 billion skincare services industry with a vision to establish an unparalleled presence across the nation. Our goal is to provide efficient and effective services in a modern, open concept, meeting clients wherever they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment to delivering innovative and effective cutting-edge services. We’ve been featured in FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in the last year. The brand currently has 45+ locations open and is continuing to expand nationwide. FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by innovation, and eager to be part of a company that is making a positive impact in the skincare industry. Join us as we continue to redefine the skincare industry because we believe when you feel good, you do good.

Requirements

Active California Esthetician License required.
1–2 years of leadership or management experience required.
Strong leadership, communication, organizational, and customer service skills.
Passion for skincare, coaching others, and achieving business goals.
Ability to multitask, problem-solve, and work efficiently in a fast-paced environment.
Availability to work evenings, weekends, and occasional off-site events.

Nice To Haves

1–2 years of spa or salon experience is preferred.

Responsibilities

Support the Store Manager in the day-to-day operations of the business and help ensure all FACE FOUNDRIÉ standards are consistently met.
Oversee Front Bar operations, including scheduling adjustments, assigning breaks and lunches, and assisting with daily staffing needs.
Serve as a point of contact for team scheduling changes, call-outs, and client concerns when the Store Manager is unavailable.
Assist with inventory management, weekly inventory counts, receiving shipments, and maintaining professional and retail product levels.
Coach and develop Front Bar and Esthetician team members to achieve individual and store goals in memberships, retail sales, average ticket, rebooking, and guest experience.
Assist with hiring, onboarding, training, and monthly performance reviews.
Help resolve escalated client concerns and assist with events, face parties, and community partnerships.
Maintain a clean, organized, and welcoming environment while ensuring all operational procedures are followed.
Train and mentor Front Bar team members on customer service, memberships, retail sales, booking procedures, and opening/closing responsibilities.
Assist with ongoing product knowledge, retail, membership, and service training for all staff.
Work alongside the Store Manager and Esthetic Trainer to execute team training and ensure accountability to company standards.
Foster a positive team culture by providing consistent coaching, feedback, and support.
Perform facials, brows, lashes, and other FACE FOUNDRIÉ services while maintaining the highest service standards.
Conduct thorough consultations and customize recommendations based on each client's skincare goals.
Educate clients on skincare products, memberships, services, and promotions to support long term results.
Build lasting relationships with clients through exceptional service and personalized care.
Maintain station cleanliness and comply with all California sanitation and safety regulations.
Contribute to overall store goals by maximizing rebooking, memberships, retail sales, and guest satisfaction.
Assist in executing local marketing initiatives, promotions, and community events.
Participate in creating social media content that reflects the FACE FOUNDRIÉ brand.
Help maintain merchandising, promotional displays, and overall brand standards throughout the store.