store environment

Michaels•Roanoke, VA

7d•Onsite

About The Position

This role is responsible for maintaining the overall look and feel of the store, including cleanliness and recovery standards, to deliver Brand Promises. The position involves providing friendly customer service, assisting customers with shopping, and ensuring a clean and safe environment for both customers and staff. The role also includes supporting various store operations such as checkout, loyalty program enrollment, omni-channel processes, truck unloading, stocking, planogram execution, and adherence to safety and shrink programs. The company is The Michaels Companies Inc., a leading destination for creating and celebrating in North America, operating over 1,300 stores in 49 states and Canada.

Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Must be at least sixteen (16) years or older.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain store cleanliness and recovery standards.
Deliver friendly customer service and assist customers.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and place products back in correct placement.
Clean assigned areas with assigned materials and equipment.
Mix water and detergents to prepare cleaning solutions.
Deep clean key areas of the store including bathrooms, breakrooms, entry ways, and other high traffic areas.
Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
Seek out areas requiring cleaning and take initiative to complete tasks.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with all federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers.
Project a positive image and serve as a role model.
Provide a fast and friendly check-out experience and execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Execute Company policies and standards.