Store Environment Team Member

Michaels Stores•Bellevue, WA

9d•Onsite

About The Position

This role is responsible for maintaining the overall look and feel of the store, including cleanliness and recovery standards, to deliver Brand Promises. The team member will provide friendly customer service, assist customers in shopping, and collect and dispose of trash. They will dust and damp mop floors, move equipment and products for proper cleaning, and clean assigned areas using specified materials and equipment. This may involve mixing cleaning solutions. The role includes deep cleaning of key areas like bathrooms and breakrooms to ensure a clean and safe environment for customers and staff. The team member must maintain cleaning equipment, notify supervisors of supply needs, and take initiative to identify and complete cleaning tasks. They will also perform tasks in accordance with federal, state, and county guidelines, and maintain positive interactions with team members and customers. Additional duties may include providing a fast and friendly checkout experience, executing cash handling, engaging customers in loyalty programs, assisting with omnichannel processes (BOPIS, SFS), participating in truck unloading and stocking, supporting safety programs, and adhering to Standard Operating Procedures (SOPs) and Company programs.

Requirements

Retail and/or cleaning experience preferred
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Use of standard commercial cleaners and chemicals from cleaning supplies
Must be at least sixteen (16) years or older
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Maintain a high standard of overall look and feel of the store, including cleanliness and recovery standards.
Deliver friendly customer service and assist customers in shopping.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and place products back in correct placement.
Clean assigned areas with the use of assigned materials and equipment.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas.
Keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
Seek out areas requiring cleaning and take initiative to complete the task.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers.
Project a positive image and serve as a role model for other Team Members.
Provide a fast and friendly check out experience; execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.