Store Environment Team Memeber

MichaelsPalm Desert, CA
Onsite

About The Position

The Store Environment Team Member is responsible for maintaining a high standard of the store's overall look and feel, including cleanliness and recovery standards, to deliver Brand Promises. This role involves providing friendly customer service, assisting customers in navigating the store, and ensuring a clean and safe environment for both customers and staff. The team member will perform cleaning duties, manage cleaning supplies, and maintain positive interactions with team members and customers. Additional duties may include assisting with checkout, promoting loyalty programs, supporting omnichannel processes, participating in stocking and merchandising, and upholding safety and security programs.

Requirements

  • Must be at least sixteen (16) years or older.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
  • Use of standard commercial cleaners and chemicals from cleaning supplies.

Nice To Haves

  • Retail and/or cleaning experience preferred.

Responsibilities

  • Maintain store cleanliness and recovery standards.
  • Deliver friendly customer service and assist customers.
  • Collect and dispose of trash.
  • Dust and damp mop floors.
  • Move equipment and products for cleaning and return them to correct placement.
  • Clean assigned areas using assigned materials and equipment.
  • Mix cleaning solutions.
  • Deep clean key areas such as bathrooms, breakrooms, entryways, and high-traffic areas.
  • Keep cleaning equipment neat and orderly.
  • Notify supervisor of supply needs.
  • Seek out and complete cleaning tasks proactively.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model.
  • Provide a fast and friendly check-out experience and execute cash handling.
  • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
  • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck un-load, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs.
  • Execute Company policies and standards.

Benefits

  • 401(k) with employer match
  • Employee Assistance Program
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Telemedicine services
  • Flexible spending accounts
  • Commuter benefits
  • Tuition assistance
  • Adoption assistance
  • Various voluntary insurance options
  • Employee discounts
  • Access to partner discount programs
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