Store Donation Processor - Nicollet

The Salvation Army Central Territory•Minneapolis, MN

About The Position

The Store Donation Processor provides donor service and supports donation processing and store production. The role is part-time, 25 hours per week, at a pay rate of $16.37. The Salvation Army’s thrift stores help fund its Adult Rehabilitation Centers and provide affordable shopping options to the community. The processor greets donors, assists them, accurately tracks donations, and maintains an orderly donation area. Duties also include sorting and moving donations, loading and unloading Salvation Army trucks according to center policy, supporting production, safeguarding donated materials and equipment, and reporting complaints, damage, or injuries. The processor also advises donors about acceptable materials and provides information about pickup services for heavy items.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for donor and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Basic math skills.
  • Ability to pass a pre-employment background check.
  • Availability for a flexible schedule, including weekends and evenings.
  • Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
  • Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
  • Ability to work in various weather conditions, including outdoor exposure.

Responsibilities

  • Greet donors, provide assistance, and deliver exceptional donor service.
  • Process and track donations accurately.
  • Maintain a clean and well-organized donation area.
  • Sort, load, and unload Salvation Army trucks according to center policy.
  • Power sort donations as they arrive, where applicable.
  • Support production processes as needed.
  • Safeguard donated materials and assigned equipment.
  • Report complaints, damage, or injuries occurring in the donation area.
  • Guide donors on acceptable materials and provide information about pickup services for heavy items.
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