Store Donation Processor - Rogers

The Salvation Army USA Central Territory•Rogers, MN

About The Position

The Store Donation Processor is the first point of contact for donors at a Salvation Army Thrift Store. The role combines customer service and donation processing to support The Salvation Army’s community programs, Adult Rehabilitation Centers, and affordable shopping options. The position involves processing and tracking donations, maintaining the donation area, handling donated goods and equipment, and supporting production processes. The role is part-time, 25 hours per week, with a pay rate of $14.00 per hour.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for interacting with donors and team members.
  • Basic computer skills and ability to learn new systems.
  • Basic math skills.
  • Ability to pass a pre-employment background check.
  • Availability for a flexible schedule, including weekends and evenings.
  • Ability to regularly lift and move up to 50 pounds and occasionally lift and move up to 100 pounds.
  • Ability to stand for extended periods and walk, reach, climb, balance, stoop, kneel, and crouch as needed.
  • Ability to work in various weather conditions, including outdoor exposure.

Responsibilities

  • Greet donors, offer assistance, and provide exceptional donor service.
  • Process and track donations accurately.
  • Maintain a clean and well-organized donation area.
  • Sort, load, and unload Salvation Army trucks according to center policy.
  • Power sort donations as they arrive, where applicable.
  • Support production processes as needed.
  • Safeguard donated materials and assigned equipment.
  • Report complaints, damage, or injuries occurring in the donation area.
  • Guide donors on acceptable materials and provide information about pickup services for heavy items.
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