About The Position

Working at Target means helping all families discover the joy of everyday life. This vision is brought to life through the company's values and culture. The Store Director leads a team with the purpose of helping all families discover the joy of everyday life, developing leaders who care about their teams, guests, and each other. This role involves leading a team of experts, advocates, and consultants passionate about ensuring guests get what they came for and more during their shopping experience. The Store Director is accountable for running a profitable growth business. Target believes in providing leaders with meaningful experiences to build and develop skills for a career. The Store Director role offers experience in managing a large team of hourly team members and leaders, as well as leaders of leaders. It involves recruiting, selecting, talent management, and talent planning across all store departments. Key aspects include guest service fundamentals, building and leading a guest-first culture, understanding retail business financials (e.g., payroll, profit and loss), and driving sales growth. The role also encompasses creating store-specific strategies, managing teams to deliver results, and understanding total store retail business fundamentals such as sales trends, inventory management, guest shopping patterns and satisfaction, pricing, promotions, and specialty businesses, while also training leaders in these areas. The Store Director sets and plans total store quarterly business priorities, manages teams to meet sales goals, builds partnerships with key internal partners (e.g., Assets Protection, Food & Beverage, Human Resources) to support store performance and business growth, and makes business decisions by assessing market competition and understanding guest insights and feedback.

Requirements

  • Managing a large team of hourly team members and leaders as well as leaders of leaders
  • Recruiting, selecting, talent management and talent planning across all departments of the store
  • Guest service fundamentals and experience building and leading a guest-first culture across the store
  • Retail business financials (e.g. payroll, profit and loss) and driving sales growth
  • Creating store-specific strategies and managing your team to deliver results
  • Retail business fundamentals for total store, including understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses; teach and train your leaders on the same business acumen
  • Setting and planning total store quarterly business priorities and managing a team to meet sales goals
  • Building partnerships with and leveraging key partners (e.g. Assets Protection, Food & Beverage, Human Resources) to support store performance and business growth
  • Making business decisions by assessing market competition, understanding guest insights and feedback

Responsibilities

  • Consistently delivers guest experience commitments
  • Leads with confidence, care and purpose to drive a guest obsessed culture that relentlessly delivers the guest experience standard for Target’s brand promise
  • Holds direct reports accountable to deliver exceptional guest experience through consistent operations, accountability, team development, training and recognition
  • Celebrates wins, aligns team, and prioritizes actions that drive results and elevate the guest experience
  • Actively engages with their community to represent our brand and build connections in the communities they serve
  • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders
  • Drive accountability through clear expectations and consistent performance management
  • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth
  • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved
  • Recruit, hire and retain a passionate team for area specific knowledge and expertise
  • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours
  • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)

Benefits

  • comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
  • 401(k)
  • employee discount
  • short term disability
  • long term disability
  • paid sick leave
  • paid national holidays
  • paid vacation
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