Store Director - Whitefish

Super 1 Foods•Whitefish, MT

About The Position

The Store Director works closely with employees to ensure company policies and procedures are followed, department goals and objectives are achieved, and employee needs are met. The role contributes to store sales and profitability by managing grocery store operations, including ordering, stocking, merchandising, and customer service. The Store Director performs store managerial duties and leads, coaches, teaches, and reinforces Super 1 Foods culture, customer service, and performance expectations. The position trains new employees, ensures store standards are met, maintains appropriate inventory and accurate pricing, oversees sanitation, and works with department managers and employees to meet standards and exceed customer expectations. It also assists customers, resolves customer concerns, supports employees with daily responsibilities, and develops managers and department leads for advancement. The role contributes to store cleanliness and requires standing for long periods, walking, bending, stooping, kneeling, repetitive tasks, operating equipment, and occasionally lifting up to 40 pounds. A high school diploma or GED is required.

Requirements

High school diploma or GED.
Good oral and written communication skills.
Ability to handle a diverse crew in a stressful environment.
Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
Ability to use a forklift, harness, power jack, walk-behind lift, baler, and compactor.
Strong written and verbal communication skills.
Basic math skills and basic computer operation skills.
Ability to comprehend and interpret basic business-related reports.
Ability and willingness to lead and direct others, identify performance gaps, and coach employees through a problem-solving process.
Strong willingness to learn all aspects of store operations with the goal of understanding independent business.

Responsibilities

Perform all store managerial duties.
Lead, coach, teach, and reinforce Super 1 Foods culture, customer service, and performance expectations to employees.
Train new employees.
Ensure all store standards are being met.
Observe sales floor and back stock conditions and take action to correct areas of opportunity.
Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
Communicate and work cooperatively with department managers and employees to maintain standards and exceed customer expectations.
Oversee all sanitation within the store.
Assist customers in finding items throughout the store.
Address customer concerns and resolve issues when customers are dissatisfied with service or products.
Assist department employees with daily responsibilities while leading by example.
Develop managers and/or department leads to prepare them for advancement opportunities.
Contribute to store cleanliness by picking up, organizing, and cleaning work areas, shelving, and the sales floor as needed.