Store Director

Albertsons•Sitka, AK

20h•Onsite

About The Position

This position holds overall management responsibility for the operation of a retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff. The Store Director is responsible for monitoring, enforcing, and supporting the execution of the division merchandising plan for their department in assigned stores. Key responsibilities include tracking and analyzing store performance, forecasting sales goals, and communicating these goals to staff. This role also involves forecasting, scheduling, and monitoring labor to align with store sales and productivity guidelines, as well as developing and executing strategies to improve product placement and appearance. The Store Director manages store maintenance, cleanliness, safety, and sanitation, oversees cash handling and accounting, and ensures store security. They must prioritize and coordinate work activities, manage time and resources effectively, and ensure compliance with all legal requirements and company policies. A strong focus on customer satisfaction and superior customer service is essential, as is the selection, training, development, and management of store employees. The Store Director must also maintain positive working relationships with various stakeholders and serve as a role model to employees.

Requirements

High School Diploma or equivalent required
Strong customer service and supervisory skills
Strong understanding of overall store operations
Strong Leadership skills
Must have passed the Store Director Selection (SDS) process

Nice To Haves

3 years’ management experience responsible for managing a department/team within a multi-department operation within the retail industry
College degree is preferred

Responsibilities

Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals.
Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
Develop and direct execution of strategies to improve product placement and appearance.
Monitor display accuracy and appearance to implement promotions.
Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
Manage issues relating to store maintenance, cleanliness, safety and sanitation.
Oversee and monitor handling of cash and accounting.
Ensure store is secured.
Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
Maintain appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
Motivate others to perform the job and work towards common objectives.
Serve as a role model to others instilling a positive attitude in his/her employees.