Store Director

Billy ReidEdina, MN
Onsite

About The Position

Our San Francisco shop is seeking a Store Director to lead our sales team towards achieving individual and collective shop sales targets. The ideal candidate will enjoy coaching and developing a sales force while overseeing day to day operations of the retail environment. They will be a "big-picture" thinker with a positive attitude and an aptitude towards hospitality. This individual will approach every day with a proactive mindset and will truly take ownership of the shop's success.

Requirements

  • 3+ years of retail management experience with a proven track record of driving sales performance and achieving KPIs
  • Strong leadership skills with experience recruiting, coaching, developing, and retaining high-performing teams
  • Ability to analyze business reports and use data to drive operational decisions and improve store performance
  • Experience executing retail operations including merchandising, promotions, scheduling, inventory, and compliance processes
  • Proven ability to build a customer-focused, clientele-driven culture that supports repeat business

Responsibilities

  • Implement all Retail direction in stores including, but not limited to the following areas: Selling Culture, Merch Guidelines, Markdowns & Promos, National & Local Events
  • Utilize key reports to drive store actions on a daily/weekly/Monthly/Quarterly/Annual scale
  • Create store schedule to support business needs
  • Meet & Exceed sale plans by training, motivating, mentoring, and providing feedback to sale staff
  • Improve conversion rate in store with a goal of a 1%-2% improvement year over year
  • Attract, hire, develop and retain the best team to meet both short and long-term business goals.
  • Set 1 on 1’s at the end of each pay period to discuss individual team performance and goals.
  • Build a clientele driven business rooted in developing relationships to support repeat business.
  • Ensure all stores are capturing, managing & following up with all customers profiles
  • Ensure all employees Follow Up with their customers in a meaningful & timely manner.
  • Maintain a keen awareness of the external market and competition
  • Support omni channel initiatives including but not limited to web order fulfillment and email opt in
  • Support Marketing events and contribute to local collaborations
  • Ensure all administrative responsibilities are handled in an efficient & timely manner. (HR, FINANCE, INVENTORY PROCESSES)
  • Continuously collaborate with Divisional Leads & Head of Visual to ensure roll out of key strategies
  • Ensure store is operating in compliance with all Billy Reid policies

Benefits

  • Generous product discounts
  • Paid time off
  • Medical, Dental, and Vision insurance
  • Employer matched 401(k) plan
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