Store Director (Store Manager) - Greater Phoenix Area

Target • Phoenix, AZ

15h • Onsite

About The Position

The Store Director is responsible for leading a team to help families discover the joy of everyday life. This role involves developing leaders who care about their teams, guests, and each other. The Store Director leads a team of experts, advocates, and consultants passionate about ensuring guests have a positive shopping experience. This position also entails accountability for running a profitable growth business. Target believes in providing leaders with meaningful experiences to build and develop skills for a career. The Store Director role offers opportunities to gain experience in managing large teams, recruiting, talent management, guest service, retail business financials, creating store-specific strategies, and understanding total store business fundamentals.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Nice To Haves

• Enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• Open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Responsibilities

• Cultivate a guest-centric and engaged team by consistently delivering guest experience commitments.
• Lead with confidence, care, and purpose to drive a guest-obsessed culture that relentlessly delivers the guest experience standard.
• Hold direct reports accountable for exceptional guest experience through consistent operations, accountability, team development, training, and recognition.
• Celebrate wins, align the team, and prioritize actions that drive results and elevate the guest experience.
• Actively engage with the community to represent the brand and build connections.
• Lead a talent culture through active involvement in onboarding, development, and growth of leaders.
• Drive accountability through clear expectations and consistent performance management.
• Create and deliver sustainable and equitable talent strategies in partnership with HR to fuel career progression and team growth.
• Be approachable and available for the team, leading a culture where issues are quickly resolved.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee the scheduling process to ensure schedules meet business needs while providing a consistent guest experience and aligning with team member availability.
• Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, and overnight shifts.
• Demonstrate and promote inclusivity by valuing diverse voices, being authentic and respectful, and creating equitable experiences.
• Invest in and follow up on personal and team training to enhance skills and capabilities.
• Drive a guest-obsessed culture by balancing in-store and digital guest experiences to meet sales and operational goals.
• Own the store's overall business to drive efficiency, safety, and sales growth.
• Review store guest, financial, and team metrics to identify gaps and take action for improvement.
• Build and execute plans to run an efficient operation and fund future growth.
• Lead and create a culture of executing best practices, identifying operational shortages, and building action plans to resolve opportunities.
• Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
• Lead a culture of financial accountability by following sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance.
• Assess the competition and leverage guest insights and feedback to drive the business.
• Build relationships within the store's community to address local needs.
• Leverage field partners' expertise and guidance to solve problems and collaborate on store opportunities.
• Set clear priorities for the team by balancing competing priorities and demands.
• Own the safety culture and performance for the store by modeling safe behaviors, identifying and correcting hazards, and assisting with incident response.
• Validate an in-store security culture by focusing on deterrence, response, and resolution.
• Validate that merchandise protection strategies are being executed according to best practices.
• As a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Regularly assume store-level leadership on duty (LOD) responsibilities during assigned shifts.

Benefits

• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k)
• Employee discount
• Short term disability
• Long term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree