Niemann Harvest Market Store Director in Training

Harvest Market (Niemann) (Niemann Foods)•Springfield, IL

About The Position

The Store Director in Training (SDIT) is a leadership development position designed to prepare individuals for the role of Store Director in a supermarket. The position provides hands-on training and exposure to supermarket management, customer service, inventory control, sales, and staff supervision. The program emphasizes leadership development, operational excellence, and strategic decision-making, with the goal of preparing the trainee to manage a store independently after successfully completing the training program. The SDIT works closely with the Store Director and management team, supports day-to-day store operations, and takes on increasing responsibility across departments. The role includes supervising and coaching team members, supporting department managers, maintaining customer service and store standards, monitoring performance and finances, and contributing to store goals and operational improvements. The position has supervisory responsibilities, including directing and evaluating the unit, supervising associates and subordinate supervisors, training employees, assigning and directing work, appraising performance, coaching, and resolving complaints and problems. The work involves frequent interaction with associates and customers and may include standing, walking, lifting, and work in varying environmental conditions.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven retail management experience, preferably in a supermarket or similar environment.
  • Strategic thinking, analytical, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong customer service orientation.
  • Strong organizational and time-management skills.
  • Financial acumen, including experience with budgeting, forecasting, and financial analysis.
  • Ability to motivate and inspire a diverse team.
  • Flexibility and adaptability to changing business needs.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from groups and individuals.
  • Ability to perform supermarket math, including arithmetic, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.
  • Physical ability to regularly stand, walk, handle objects, reach, communicate, and lift or move up to 25 pounds; frequently stoop, kneel, crouch, and lift or move up to 50 pounds; and occasionally sit, climb, balance, perform overhead lifting, taste or smell, crawl, and lift or move up to 100 pounds.
  • First Aid certification, CPR certification, and Power Industrial Truck Certification are provided at store level.

Responsibilities

  • Assist with the day-to-day operations of the supermarket alongside the Store Director and management team.
  • Supervise and coach team members and develop a collaborative, high-performance environment.
  • Manage store departments and ensure department managers meet productivity, sales, and customer service objectives.
  • Assume increasing responsibility with the goal of independently managing a store as Store Director after successful completion of the training program.
  • Maintain customer satisfaction through store conditions, resolution of customer concerns, positive shopping experiences, loyalty initiatives, and customer feedback.
  • Assist with inventory management, stock ordering, merchandise displays, product availability, and waste reduction.
  • Monitor store performance metrics, including sales, labor costs, shrinkage, and customer satisfaction.
  • Oversee cash control procedures and adherence to company policies for financial reporting, budgeting, and auditing.
  • Collaborate with the leadership team to increase sales, reduce costs, and improve operational efficiency.
  • Participate in training new employees and mentor department managers and team members.
  • Promote a positive and inclusive workplace, support diversity, and maintain open communication with staff.
  • Ensure compliance with company policies, health and safety regulations, and legal requirements.
  • Monitor food safety and sanitation standards and conduct regular safety meetings and staff training.
  • Participate in setting store sales, customer service, and budget goals; analyze performance data and contribute to decisions that improve results.
  • Train associates; plan, assign, and direct work; appraise performance; reward and coach associates; address complaints; and resolve problems.
  • Perform other duties as assigned by the supervisor.
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