Store Counter Help

MURPHY WALL PRODUCTS INTERNATIONAL INC•Fort Worth, TX

5d•Onsite

About The Position

Oversee all store functions and employees to ensure excellent customer service, suggestive selling and product knowledge to all customers as spelled out with the Company Mission Statement and Core Values. Communicate all expectations to Fort Worth Office.

Requirements

High School Diploma or GED
Able to lift up to 50lbs, stock merchandise and operate a cash register
Able to wear a mask during work hours and to work all scheduled shifts.
Able to pass a drug test.
Reliable transportation.

Nice To Haves

Preferred background with retail management or store management responsibilities.
P&L experience and previous accountability.
Strong communication skills and preferably a background in retail sales.
Bilingual a plus

Responsibilities

Open and close store on time for all scheduled shifts
Greeting customers in person and answering the phone and asking them about their product needs: answer questions and make recommendations to meet their needs from the store’s equipment and merchandise.
Addresses any customer complaints or concerns promptly and addresses these with all store employees to improve customer service.
Train all employees to suggestive sell products that will benefit customers based on their individual construction or project needs.
Oversees loaders and assists with other employees when needed
Ensure forklift checklist is kept current and that forklift is maintained
Complete all daily invoicing and financials following Murco procedures including counting drawers daily.
Use computer to ring in customer items and process cash, check and credit card payments accurately.
Maintain all registers logged in with their daily information sent to Ft Worth in a timely manner.
Storing and organizing goods and raw materials properly in our warehouse, assist with ordering and counting merchandise when needed.
Accountable for completing monthly & quarterly inventory count and for shrink result
Work with store employees to make sure all merchandise is stocked in displays and stack outs are completed per schedule.
Schedule store orders and deliveries.
Notify Director of Sales if customers stop buying or if competitor products are seen
Review the Salesman Call Report daily to find potential customers
Monitors the aging report and helps call customers for collections.
Make sure all items on sales floor are stocked to 100% full.
Accountable for P&L profit through sales growth and managing controllable expenses.
Maintaining work areas and equipment, keep the show room, floors and counter areas clean with full displays at all times