Store Chef - Union - AVAILABILITY REQUIRED 4AM TO 9:30PM

Good Food Holdings Companies • Portland, OR

23h • $23 - $33 • Onsite

About The Position

Partners with the Prepared Foods Manager to operate the department, including financial stewardship, customer service, department conditions & operations, merchandising, food safety, work safety, communication, and delegation of tasks. Plans and oversees production of Prepared Foods products. Provides exceptional customer service and contributes to a positive and collaborative work environment. This role requires availability between 4 AM and 9:30 PM, 7 days a week, 365 days a year.

Requirements

• Previous customer service, food service (restaurants or catering), retail, or grocery experience required.
• 3+ years of food production, catering, or kitchen management required, preferably in a high-volume environment.
• Previous ordering/inventory management experience required.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly and customer service oriented, with an interest in food and cooking.
• Solid knife skills required.
• Previous large batch food preparation or production experience required.
• Familiarity with culinary terminology and techniques and industry standard equipment required.
• Basic math and computation skills required.
• Proficiency with Microsoft Word, Outlook, Excel, with skills to learn new computer programs and systems.
• Skills to work independently, effectively manage own time, and multitask in a fast-paced environment.
• Self-motivated, with high attention to detail, quality, and presentation.
• Skills to read, understand, and follow through on verbal and written instructions and recipes.
• Must complete and maintain any required food and work safety trainings/certifications.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values. Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment. Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture. Responds to feedback in order to improve performance.
• Conserves company resources. Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies. Contributes to store cleanliness, maintains equipment. Informs store/department management of any problems.
• Observes all company rules and policies. Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff. Demonstrates approachability and fosters open communication. Creates an environment where staff are invested and encouraged to contribute ideas. Demonstrates ability to adapt approach to different learning styles among staff. Reports any staff issues or conflicts to department manager, store leadership, and/or human resources.

Nice To Haves

• Previous supervisory or management experience preferred.
• Experience in recipe costing, inventory and ordering systems a plus.
• Financial acumen regarding sales and margin preferred.
• Skills to plan, prioritize and delegate work.
• Skills to train and coach staff.

Responsibilities

• Partners with department manager to operate all areas of the department, prioritizing and delegating tasks and production, and assisting in training and coaching staff.
• Plans and oversees production of Prepared Foods products, following company recipes and specifications for accuracy and consistency.
• Assesses and adjusts production needs based on business needs, maintaining production levels and updating the production guide.
• Responds to quality, consistency, and production issues, and reports them to the Prepared Foods Manager.
• Ensures consistency of department conditions, including stocking, rotation, facing, and adherence to merchandising standards and category schematics.
• Partners with the department manager to ensure satisfactory in-stock conditions, maintaining appropriate inventory levels to achieve sales and margin goals.
• Orders products and ingredients according to business needs, maintaining appropriate inventory levels to achieve business goals.
• Implements plans for weekly ads, events, and holidays.
• Maintains professional vendor relationships.
• Coordinates with the Operations department to conduct in-store tastings.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise, checking quality, count, and condition, and communicating any issues to management and the merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation, and cleanliness of backstock areas.
• Prepares food for all Prepared Foods stations and cases, working with attention to labeling, dating, storage, expiration dates, and food quality.
• Works sauté line, grill, pizza oven, and other cook-to-order stations.
• Processes customers’ made-to-order items accurately and expeditiously.
• Assists customers with product selection, packaging, and labeling as needed, sharing product knowledge and making recommendations based on customer needs.
• Ensures department compliance with all company organic standards.
• Demonstrates understanding of culinary terminology, equipment, techniques, units of weight, measurement, and volume, and skills to make accurate conversions for large-scale production.
• Supports department manager and store leadership in completion of periodic inventory.
• Demonstrates ability to multitask and manage own time, adjusting priorities, productivity, efficiency, and speed based on needs and conditions of the department and store.
• Maintains excellent department conditions, including appearance, cleanliness, signage, and service levels.
• Models friendly and attentive customer service and coaches staff to do the same.
• Handles escalated difficult customer service situations and seeks solutions to delight the customer, training and coaching staff to do the same.
• Reads and understands merchandising information, partnering with the department manager to develop and execute merchandising plans to promote products, drive sales, and create an optimal customer shopping experience.
• Demonstrates excellent knowledge of products in the department and general understanding of culinary terminology, product labeling, and common dietary restrictions.
• Shares product knowledge with customers and staff, making recommendations and suggestions based on customer needs, and partnering with the department manager to communicate product information and knowledge to staff.
• Demonstrates an awareness of trends in the industry.
• Ensures that the department adheres to company invoice, credit, transfers, and inventory procedures.
• Ensures the department maintains appropriate, accurate, and organized inventory and backstock.
• Handles damaged and spoiled product according to company policy.
• Demonstrates creativity in merchandising and utilization of products, in accordance with program expectations, to increase sales and minimize waste.
• Responds to and follows through on emails and other communications in a timely manner.
• Supports effective communication systems within the department and store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for eligible full-time staff)
• 401(k) program participation (for eligible staff)
• Paid Time Off (PTO)
• Paid holidays (for eligible staff)
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed