Store Associate

CVS Health•Mill Valley, CA

About The Position

The Retail Store Associate works in a customer-focused retail setting, both independently and as part of a team, to support customers and CVS Health’s goal of improving health care experiences. The role provides customer service, performs cashier duties, maintains the sales floor and inventory, supports store opening and closing activities as needed, and helps keep store departments operational. The associate may also assist pharmacy personnel, including by working regular pharmacy shifts as an opportunity for growth and career development, and promotes CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Able to remain upright on the feet, particularly for sustained periods.
  • Able to lift and exert up to 35 pounds occasionally, up to 10 pounds frequently, and a negligible amount of force regularly, including overhead lifting.
  • Close visual acuity to view a computer terminal, read, and visually inspect small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent.

Responsibilities

  • Anticipate customer needs, provide compassionate and attentive service, and identify and resolve potential service issues.
  • Greet customers warmly, maintain eye contact, and help customers locate items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Restock shelves, check in vendors, update pricing information, and complete inventory management tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Provide customer support across departments, including photo and beauty, and help ensure departments are stocked and operational.
  • Stay current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of growth and career development opportunities.
  • Promote CVS services and loyalty programs.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits
  • Other programs supporting colleagues’ physical, emotional, and financial well-being
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