Store Environment

Michaels•Redlands, CA

3d•Onsite

About The Position

The Store Associate role focuses on maintaining the store's appearance and providing excellent customer service. This includes ensuring store cleanliness, assisting customers with their shopping needs, and executing various operational tasks. The position requires upholding brand standards, contributing to a positive store environment, and supporting company initiatives related to safety and loss prevention. Additional duties may involve customer checkout, promoting loyalty programs, assisting with online order fulfillment, and participating in inventory management processes.

Requirements

Retail and/or cleaning experience preferred.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
Must be at least sixteen (16) years or older.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Responsibilities

Maintain store cleanliness and recovery standards.
Deliver friendly customer service and assist customers in finding products.
Collect and dispose of trash following approved procedures.
Dust and damp mop floors following approved procedures.
Move equipment and products for proper cleaning and return products to correct placement.
Clean assigned areas using assigned materials and equipment.
Mix water and detergents to prepare cleaning solutions.
Deep clean key areas of the store, including bathrooms, breakrooms, and entryways.
Keep cleaning equipment neat and orderly and notify supervisor of supply needs.
Seek out areas requiring cleaning and take initiative to complete tasks.
Complete all tasks assigned by supervisor.
Perform tasks in accordance with federal, state, and county guidelines.
Maintain positive and respectful interactions with team members and customers.
Project a positive image and serve as a role model.
Provide a fast and friendly check-out experience and execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs.
Execute Company policies and standards.