Store Associate

CVS Health•East Hartford, CT
•$17 - $24

About The Position

The Store Associate works in a customer-focused retail setting, both independently and as part of a team, helping customers and supporting store operations. The role provides differentiated service by anticipating customer needs, offering assistance, and resolving service issues. Associates perform cashier duties, maintain the sales floor and inventory, support opening and closing activities as needed, and help keep departments such as photo and beauty stocked and operational. They may also assist pharmacy personnel, including working regular pharmacy shifts, and promote CVS services and loyalty programs.

Requirements

  • At least 16 years of age.
  • Remain upright on the feet, particularly for sustained periods.
  • Lift and exert up to 35 lbs occasionally, up to 10 lbs frequently, and a negligible amount regularly, including overhead lifting.
  • Have close visual acuity for tasks such as viewing a computer terminal, reading, and visually inspecting small parts or details.

Nice To Haves

  • Previous experience in a retail or customer service setting.
  • High school diploma or equivalent preferred, but not required.

Responsibilities

  • Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care, and identifying and resolving potential service issues.
  • Greet customers warmly, maintain eye contact, and offer help locating items when needed.
  • Accurately handle cash, checks, and credit card transactions while following company policies and procedures.
  • Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory tasks as directed by the store manager.
  • Support store opening and closing activities when needed.
  • Support all departments, including photo and beauty, to ensure they are stocked and operational, and stay current with updated services and tools.
  • Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as opportunities arise.
  • Advocate for CVS services and loyalty programs that support customers on their path to better health.

Benefits

  • Dental benefits
  • Vision benefits
  • Wellness resources
  • Employee discounts
  • Access to certain voluntary benefits and other programs, depending on hours worked and eligibility
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