Store Associate / Phone Repair Tech Pelham

Batteries Plus • Pelham, AL

1d • Onsite

About The Position

Batteries Plus is seeking to hire a full time Retail Sales Associate / Device Repair Technician to provide top-notch customer service while making sales and repairing our customers' devices. Batteries Plus Bulbs was the first organization to respond to the evolving needs of the replacement battery market. The increasing demand for "specialty" and replacement batteries, combined with our reputation for solving battery problems and providing helpful advice, has led to our rapid success and expansion. We are passionate about what we do, and we have fun in the process. As sales continue to grow, so do the bonds in our company. We know that our success can only be attributed to the efforts of our hard-working team members which is why we offer competitive compensation, excellent benefits, and an enjoyable workplace. You arrive for each shift excited to meet new people and sell products, services, and solutions. Any clerk can sell a pack of AA batteries, but you are a trusted advisor that can recommend the right battery for the application whether it's a cell phone, truck, or recreational vehicle. You also answer inbound phone calls and happily answer customer questions. You love chatting with people and are able to make personal connections easily to ensure that every customer feels welcome and valued. You get to use your mechanical skills to repair our customers' cell phones, tablets, and other devices. Your experience has given you the confidence to assist our customers with their technology troubles. You feel good about representing a company with a solid reputation and playing an important part in their success.

Requirements

• High school diploma or equivalent
• Dependable transportation
• Tech savvy (helpful)
• Strong communication skills
• Friendly with excellent customer service skills
• Ability to build rapport easily
• Sales savvy
• Ability to keep busy
• Ability to effectively prioritize multiple tasks

Nice To Haves

• On the job training provided
• No experience required
• Extensive phone and tablet repair experience (pay is negotiable)
• Customer service and retail sales experience

Responsibilities

• Provide top-notch customer service
• Make sales
• Repair customers' devices (cell phones, tablets, etc.)
• Recommend the right battery for the application
• Answer inbound phone calls
• Answer customer questions
• Build rapport with customers
• Prioritize multiple tasks effectively

Benefits

• On the job training
• Commission on phone screen/battery installs, difficult car battery installs, flashlights sold, Alkaline sold, car/motorcycle battery chargers sold, lifetime car key fob & watch batteries sold and so much more
• Health insurance plans
• Competitive compensation
• Excellent benefits
• Enjoyable workplace

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED