Phone Repair Technician Tuscaloosa

Batteries Plus • Tuscaloosa, AL

10d • $15 • Onsite

About The Position

Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for individuals with technical aptitude and strong communication skills. This role involves repairing cell phones, tablets, light fixtures, and other devices, as well as supporting the start-up of the device repair function within the store. The technician will also work in the standard Batteries Plus retail store environment.

Requirements

• Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience
• Demonstrated technical aptitude
• Able to quickly pick up on new processes and technologies without a lot of guidance
• Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines
• Excellent communication and customer service skills, both oral and written
• Strong customer service focus
• Ability to inform, teach, and train
• Regularly use hands to handle or touch electronic products
• Regularly use a computer and other office equipment
• Lifting 10-20lbs on a regular and frequent basis, 50lbs on an occasional basis, and more than 50lbs on an infrequent basis

Responsibilities

• Repair cell phones, tablets, and other devices as needed
• Receive, pack and ship these devices
• Develop written procedures and technical videos for common device repair activities
• Maintain proper inventory
• Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production
• Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Benefits

• Base pay is $14.50 an hour plus commission on every screen and battery device repair
• Tech also receives regular Batteries Plus Commission on Key Fob battery and program installs, car battery installs and other easy bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED