Store Assistant Manager - Salvation Army Porterville Store

Salvation Army Careers•Porterville, CA

1d•$18•Onsite

About The Position

The Salvation Army is seeking a full-time Store Assistant Manager for its Porterville store. The primary objective of this role is to provide customers with an exceptional shopping experience through excellent selection and well-organized stores, thereby supporting the Salvation Army's mission to offer spiritual, social, and rehabilitation programs to those in need. The Assistant Manager will be accountable for meeting store sales and income budget expectations while managing expenses to maximize profitability. Additionally, this role involves creating a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) by collaborating with program staff and implementing effective Work Therapy Assignments (WTA) to support their improvement.

Requirements

High School Diploma or equivalent.
Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
Must hold a valid Driver's license, able to pass MVR report, able to show proof of insurance and have access to a motor vehicle.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

Responsibilities

Takes an active role and partners with the Store Manager in the day-to-day operation of the store, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards), and donations.
Assumes responsibility for all day-to-day store operations, including personnel and cash handling duties, in the absence of the Store Manager.
Assists the Store Manager in monitoring and analyzing key performance indicators to drive store sales and increase profitability as projected by budget and goals.
Schedules store employees to ensure appropriate coverage in the store and donation center in the absence of the Store Manager. Coordinates daily morning and shift change team meetings. Responsible for reviewing and maintaining accurate employee payroll records, including daily monitoring of time and attendance edits.
Assists the Store Manager with hiring, training, and directing the store team to ensure proficiency of processes, and is responsible for the development and performance coaching of all store employees.
Communicates personnel issues and performance results with the Store Manager. May issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist, and District Sales Manager.
Ensures high levels of customer and donor satisfaction through excellent service, while also maintaining good community relations. Develops strategies to improve service and maximize the customer experience.
Supports the Store Manager in ensuring Back Room Processors/Warehouse Associates are working effectively and efficiently to meet daily processing goals.
Responsible for supervision, support, and conduct reporting of program Beneficiaries if or when Work Therapy Assignments are put in place.
Responsible for the protection and security of store currency, inventory, and property, including safe funds, bank deposits, products for sale, equipment, and building security.
Ensures the building is secured during non-operating hours with alarm system arming and alert protocol.
Assures that safety measures are established and maintained consistent with ARC policy and governmental regulations, and that safety issues and incidents are reported immediately. Assists Store Manager with conducting and recording mandatory Weekly Store Meetings. Attends ARC Monthly Safety Meetings in the Store Manager's absence.
May transfer or be relocated to other stores based on business needs.
Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors, and Command Administration.