Store Assistant Manager

Ridley’s Family Markets•Jerome, ID

12h

About The Position

The Store Assistant Manager, referred to in the description as the Assistant Store Director (ASD), helps supervise overall store operations in support of the Store Director. The role primarily maintains merchandising, quality, cleanliness, and stocking standards in center store departments, including Grocery, non-foods, General Merchandise, Dairy, Frozen, and Hardware. As the store’s second manager in charge, the role also supports positive guest relations and team members throughout the store. The ASD oversees center store ordering and execution, coaches team members on merchandising fundamentals, and champions the CGO process. Store supervision responsibilities include communication, training, compliance, safety, personnel administration, team development, productivity, inventory control, equipment oversight, and coordination across departments. In the Store Director’s absence, the ASD conducts store management meetings and assumes the Director’s other duties as needed. Duties may be expanded as management deems necessary.

Requirements

Previous retail management experience.
Certification required for operating a forklift and/or pallet jack.
City, county, state, and/or federal certifications may be required, including a food handlers permit.
Ability to write, speak, hear, and understand spoken words to respond promptly to pages and requests from team members and guests.
Ability to read and interpret documents such as safety rules and operating and maintenance manuals.
Excellent computer skills, including MS Excel, Word, Google Sheets, and Docs.
Ability to use or operate a pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, and relevant department equipment.
Basic math skills, including working with money, weight, measurement, volume, arithmetic, and percentages.
Understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other assigned paperwork.
Minimum age of 18; age 21 is required to sell tobacco products and/or alcohol.
Ability to apply common-sense understanding to written, oral, or diagram-based instructions and to help resolve team member or guest concerns.

Responsibilities

Write, supervise, or direct Grocery, Frozen, Dairy, and General Merchandise orders.
Execute sales messages, execution lists, and Tackle for all center store departments.
Coach the team on basic merchandising fundamentals, including ordering and CGO processes, stocking, rotation, receiving, damage handling, space management, signage, facing, and backroom organization.
Ensure CGO is fully functioning and working for all center store departments, and support other departments with their CGO processes and understanding.
Communicate openly and professionally with team members, promote morale and teamwork, and solicit guest feedback to improve sales and service.
Build knowledge and skills through training and education for self and other team members.
Comply with company policies and applicable regulations; communicate, demonstrate, and train team members to ensure compliance.
Promote a harassment-free environment, report potential concerns to the Store Director and Human Resources, and assist with resolution.
Ensure proper team member orientation and training, and maintain required hiring, change, transfer, and personnel-file documentation.
Manage safety and accident-prevention policies, including workers’ compensation and guest accident reporting, documentation, training, and follow-through.
Ensure adherence to appearance and dress-code requirements and promote cleanliness of people, equipment, and surroundings.
Develop team members through coaching, training, evaluation, and counseling; ensure evaluations are completed effectively and on time.
Maintain productivity and good order through consistent discipline and proper documentation.
Coordinate with departments to support the flow of products and service throughout the store.
Assist in maximizing department sales and profits and ensure merchandising, cross-merchandising, and pricing follow company procedures.
Maintain appropriate operational records and coach executive, management, and supervisory staff on appropriate team member scheduling.
Assist with implementing company philosophy, policies, budget requirements, reports, and other operational programs.
Control inventories in accordance with budgets and guidelines, and manage waste and pilferage through coaching and discipline.
Ensure store equipment is in good working order and recommend repairs or purchases as needed.
Attend and contribute to weekly management, departmental, store, and company meetings; conduct store management meetings and assume the Store Director’s other duties when the Director is absent.
Continue self-development to prepare to assume additional duties and responsibilities.